Bug on License request when using the new Outlook

[jrosimo]

I created a .msi enterprise installer with a trial and tried to request a license by clicking the "Request a license (request code: ...)", using the new Outlook as my default email desktop app opens multiple window and prompts an error instead of creating the template message for requesting a license. This only happens on the new Outlook.

[Catalin]

Hello and welcome to our forums,

I can't tell for sure why this is happening.

if possible, could you please forward me the following resources:

- a copy of the AIP file

- a download link for the MSI package

by email at support at advancedinstaller dot com so I can run some tests and further investigate this?

Best regards,
Catalin

[jrosimo]

Hi Catalin,

Thanks for the fast response. I have sent the files your requested in the email.

[Catalin]

Hello,

Thank you for the sent files.

For now, let's continue the thread over the email so we can avoid duplicate threads.

Best regards,
Catalin