Failed to connect to server. Error: 0x800401F0

[yogesh12]

Hello All:
While installing the application we got the error "Failed to connect to server. Error: 0x800401F0" in the log file. The installation went on for a while and suddenly stopped/crashed. Can anyone let us know what is the problem and the resolution for it
Thank you for your time.
Attached: "Install.log"

Install.log

Installation log

(236.58 KiB) Downloaded 627 times

and the ".aip" file

SP12.zip

The .aip file

(20.79 KiB) Downloaded 544 times

[Dan]

Hello,

I'm afraid that in order to be able to open the sent .aip (project file) I need its repository dependencies too (i.e. HostNmAdminUserNmPWD.aip file from your Dialog Repository location).

So, can you please send me your project repository dependencies so I can open and investigate it?

Best regards,
Dan

[yogesh12]

Hello Dan:

Requested repository files attached

HostNmAdminUserNmPWD.zip

(1.85 KiB) Downloaded 580 times

HostNmAdminUserNmPWD_1.zip

(1.88 KiB) Downloaded 568 times

Note: We are using HostNmAdminUserNmPWD_1 repository

Thanks,
Yogesh

[ifoko]

hi,

could you resolve the problem, I have now the same.

please info

[Daniel]

Hello,

Can you please check if you have enabled the "Install Parameters page -> Minimize Installation Time -> Fast installation" option in your project. If so, can you please uncheck it and try again the built setup?

If this doesn't help you, please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

All the best,
Daniel

[sjeslis]

We ran into this issue at a customer site today using AIP 11.3 and the target machine was Windows Server 2012.

We extracted the MSI and tried to run that directly and then it appeared like we were failing when trying to post a Message Box out of one of our launch custom actions.

For what it's worth we are not using the "Fast Installation" check mentioned by Dan.

We got this to work better after we installed .NET 3.5 through Server Manager.

Does the Enhanced UI or "Message Box" custom action in Advanced Installer require .NET 3.x, 2.x, etc.? Because our apps are now .NET 4.5 compatible and we'd like to not have .NET 3.5 as a prerequisite anymore.

[Daniel]

Hello,

The only requirements for our "Enhanced User Interface" feature are Windows XP Service Pack 3 operating systems and Windows Installer 3.0 or higher.

In order to analyze and investigate the issue you are encountering can you please send us the .AIP (project file) and a verbose log of the failing installation to support at advancedinstaller dot com so we can investigate them? Also, can you test the installation on multiple Windows Server 2012 machines and see if the behavior is consistent?

All the best,
Daniel