wiseman13
Posts: 6
Joined: Thu Oct 06, 2016 6:42 pm

Installer Analytics and Patches

Please update the analytics so that patch installs are reported. We make extensive use of patches due to the size of our application and the low bandwidth of our customers. When making the patches we ensure that the new version msi also includes the reference to the same application id, it just seems that nothing gets communicated when a patch is installed.

Thank you,
Scott
Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: Installer Analytics and Patches

Hello Scott,

Indeed, we do not display patch installations. We have added an improvement on our TODO list and this will be available in a future version of Installer Analytics. We will update the forum thread as soon as the option will be available. Thank you for your suggestion.

Also, if you have other suggestions regarding our Installer Analytics, please let us know.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: Installer Analytics and Patches

Hello,

Patch installs are now visible in installs and user base reports. Also patch versions should appear in the versions filter dropdown.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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wiseman13
Posts: 6
Joined: Thu Oct 06, 2016 6:42 pm

Re: Installer Analytics and Patches

Hello,

Patches are now reported, but we cannot filter reports by the patch version.
Screen Cap of missing versions
Screen Cap of missing versions
MissingVersions.PNG (79.49 KiB) Viewed 71516 times
Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: Installer Analytics and Patches

Hello,

Indeed, this seems to be an Installer Analytics issue. This will be fixed in a future version. Thank you for bringing it to our attention. I will let you know when this will be fixed.

Please let me know if there is anything else I can help you with.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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Dan
Posts: 4524
Joined: Wed Apr 24, 2013 3:51 pm

Re: Installer Analytics and Patches

Hello,

This was fixed in version 3.3 of the Installer Analytics released on March 21, 2017.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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