Hello Max,
Thank you for the resources and sorry for the delayed replay. We've had some days off here due to Orthodox Easter.
I've tested your project using dummy resources and the reports are updated as expected after an install/uninstall in the Analytics account.
Now, there could be two reasons why the reports are not updated in your case:
- there are either some network connection problem on the machine
- or there is a proxy server blocking the connection with the Analytics server.
To further troubleshoot this, I suggest you to monitor the network using a tool like Telerik Fiddler.
1. Just install Fiddler and open it.
2. After that install or uninstall your setup.
3. Now go back into Fiddler and check the connections to
collect.installeranalytics.com
4. Check the
first connection, open the
WebForms tab and check to see that
"lc" string has the
"start" value.
- first.png (395.53 KiB) Viewed 37980 times
5. Now check the
last result sent to collect.installeranalytics.com which has the
"lc" string set to
"end". It should have the
"ls" string set to
"success".
- second.png (599.14 KiB) Viewed 37980 times
This will also help to detect possible connection problems.
Hope this helps!
Best regards,
Liviu