bkavanaugh
Posts: 10
Joined: Tue Jul 17, 2007 4:37 pm

Updater User Account Default Changed?

I installed the 6.4 update and it looks like - though I'm not certain - that the default for the updater scheduled task for the property based user has changed from "[LogonUser]" to "[ComputerName]\[LogonUser]". I have tried changing it back to just "[LogonUser]", but the next time I open the file, it's back to the new default.

The problem with this is the internal users of our application are not local user accounts, but domain accounts. So, the install fails with this message:

"An error was encountered while creating a scheduled task: 'updater.exe.job'. Error description: Unable to establish existence of the account specified."

With our external users - who get the same installer - we don't know whether those accounts are local or part of a domain.

How can we fix this?
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Updater User Account Default Changed?

Hi,

Please note that the default property-based user has not changed (it's still [LogonUser]). Perhaps you modified it somehow. Can you please send us the AIP to support at advancedinstaller dot com so we can investigate it?

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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Quadiago
Posts: 71
Joined: Thu May 31, 2007 9:07 am

Re: Updater User Account Default Changed?

Hi Cosmin

Have you heard any more about this? I think I might have the same problem...

Regards,
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Updater User Account Default Changed?

Hi,

This is an improvement in the Updater scheduled task.

Windows XP automatically sets the domain (computer) name for the scheduled task. However, on Vista the scheduled task will not start if it doesn't have the domain specified. Therefore, the scheduled task user must know the domain and user account under which it will run.

Please note that this shouldn't affect any user. However, you can try using [%USERDOMAIN]\[LogonUser] instead of [ComputerName]\[LogonUser]. The [%USERDOMAIN] value is resolved automatically to the domain of the user (if it has one) or the computer name.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Quadiago
Posts: 71
Joined: Thu May 31, 2007 9:07 am

Re: Updater User Account Default Changed?

Actually, our problem doesn't have anything to do with an updater scheduled task, but a scheduled task that gets created to do database backups. Either way though, we'll try using [%USERDOMAIN] and see what effect it has.

Thanks for now

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