Hi,
My software product requires that Microsoft MDAC 2.5 or above be installed on the target computer. It checks for the file "msado15.dll" under the "[ProgramFilesFolder]", with a search depth of 4. This should be sufficient to find msado15.dll, since it is usually located under
Drive:>Program Files\Common Files\System\ado
Detection of this prerequisite works well in Windows 2000 and XP. However when using Windows NT 4.0 (Service Pack 6), this prerequisite cannot be detected, even when it already exists on the system. Hence the installation file created by Advanced Installer prompts the user to install MDAC again, explaining that no version is detected.
Again, this works like it should with Windows 2000/XP. NT4 only has this problem.
Is this a result of something I have done incorrectly, or is this a bug in the software?
Many thanks,
-Eric
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Hi,
Thank you for signaling this problem to us. We are very careful to investigate such issues. Unfortunately we do not have a Windows NT 4.0 machine to test on, so it is very hard to tell what the problem might be.
In order for us to be able to help you, please contact us at support at advancedinstaller dot com. We can send you a special debug version of the installation program. It generates a LOG file and we can see what the problem is.
Regards,
Mihai
Thank you for signaling this problem to us. We are very careful to investigate such issues. Unfortunately we do not have a Windows NT 4.0 machine to test on, so it is very hard to tell what the problem might be.
In order for us to be able to help you, please contact us at support at advancedinstaller dot com. We can send you a special debug version of the installation program. It generates a LOG file and we can see what the problem is.
Regards,
Mihai