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by gigi
Thu Aug 14, 2008 9:20 am
Forum: Common Problems
Topic: uninstall other app?
Replies: 3
Views: 7577
 
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Re: uninstall other app?

Hi, I am ending up in a situation where an older version of the app is remaining after installing a newer version. The control panel shows both installs present. Make sure you have "Automatically upgrade older product versions" option selected in "Upgrades" page. Read more about ...
by gigi
Thu Aug 14, 2008 9:01 am
Forum: Common Problems
Topic: Refusing to upgrade too old a version?
Replies: 3
Views: 8019
 
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Re: Refusing to upgrade too old a version?

Hi, Is there a way to refuse an upgrade to a version that is "too old"? This can be done defining your own custom upgrades in "Upgrades" page: http://www.advancedinstaller.com/user-guide/upgrades.html By the way, Is there documentation of the properties such as AI_NEWERPRODUCTFOU...
by gigi
Thu Aug 14, 2008 8:36 am
Forum: Common Problems
Topic: Language change at Update: Status msgs in previous language
Replies: 2
Views: 6103
 
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Re: Language change at Update: Status msgs in previous language

Hi,
Is this a known issue? Can it be fixed?
This is a normal behavior. The status messages in German are showed by the uninstallation of the old package (which is cashed by Windows Installer in the language originally selected).

Regards,
Gigi
by gigi
Thu Aug 14, 2008 8:23 am
Forum: Common Problems
Topic: Removing the shortcut folder
Replies: 6
Views: 11948
 
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Re: Removing the shortcut folder

Hi, Will doing what you described above prevent the folder to be created, EVEN if they want to have the shortcuts installed? No, that option on the "Application Shortcut Folder" properties tells Windows Installer to create the folder explicitly for a particular component (the folder will b...
by gigi
Thu Aug 14, 2008 8:00 am
Forum: Common Problems
Topic: Custom action installs
Replies: 5
Views: 12103
 
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Re: Custom action installs

Hi,

The best way to do this is to use prerequisites. Add the .net 2.0 redistributable as prerequisite in "Prerequisites->Software" tab. Read more about prerequisites and how to use them here.

Regards,
Gigi
by gigi
Thu Aug 14, 2008 7:56 am
Forum: Common Problems
Topic: Multiple attached files for custom action
Replies: 2
Views: 6676
 
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Re: Multiple attached files for custom action

Hi, It's straightforward to have a custom action use a single DLL that's an attached file, but I don't see a way to attach multiple files to a single custom action. I'm afraid that this is not supported by Windows Installer. You can add all DLLs to your package and use a "New Installed Custom A...
by gigi
Wed Aug 13, 2008 8:51 am
Forum: Common Problems
Topic: Conditional reboot after custom action
Replies: 3
Views: 7663
 
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Re: Conditional reboot after custom action

Hi Jim, You can set a property in your custom action (depending on the return of the Driver function) and use it to conditionally set a value for the REBOOT property (controls a system reboot). Read more about REBOOT property here: http://msdn.microsoft.com/en-us/library/aa371101.aspx Let us know if...
by gigi
Wed Aug 13, 2008 8:32 am
Forum: Common Problems
Topic: Prevent merge module from uninstalling
Replies: 1
Views: 5948
 
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Re: Prevent merge module from uninstalling

Hi, This is automatically done by Windows Installer.For example if the module is shared between two packages the contained DLLs (which have same GUIDs in both package) will be removed only after both package are removed. In this case the Windows Installer Sharing mechanism is applied. For more detai...
by gigi
Wed Aug 13, 2008 8:18 am
Forum: Common Problems
Topic: Disable button when text box empty, enbale when not
Replies: 1
Views: 6679
 
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Re: Disable button when text box empty, enbale when not

Hi Tony,

I'm afraid that the property behind EditBox is updated only after the box losses the focus. This is the Windows Installer behavior.

So my suggestion is do something like this:
http://www.advancedinstaller.com/forums ... f=2&t=7736

Regards,
Gigi
by gigi
Wed Aug 13, 2008 8:09 am
Forum: Common Problems
Topic: Virtual Directory Alias
Replies: 1
Views: 5550
 
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Re: Virtual Directory Alias

Hi,

This feature will be available in the next version (6.5) of Advanced Installer (which is to be released at the latest next week).

Regards,
Gigi
by gigi
Tue Aug 12, 2008 12:49 pm
Forum: Common Problems
Topic: Conditional Dialogue
Replies: 2
Views: 6310
 
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Re: Conditional Dialogue

Hi Tony, The build name (entered in "Media" page) is stored in the AI_BUILD_NAME property. So for the Msi resulted from build_2 this property value will be build_2. As conditions for displaying the dialog you can use: AI_BUILD_NAME<>"build_2" (to skip the dialog) AI_BUILD_NAME=&q...
by gigi
Mon Aug 11, 2008 9:51 am
Forum: Common Problems
Topic: JDBC Support
Replies: 6
Views: 8396
 
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Re: JDBC Support

Hi,

Sorry but we don't offer support for JDBC drivers, only native ODBC drivers are supported.

Regards,
Gigi
by gigi
Mon Aug 11, 2008 9:18 am
Forum: Common Problems
Topic: Prerequisites downloaded files not removed
Replies: 3
Views: 7517
 
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Re: Prerequisites downloaded files not removed

Hi, Note that the removal of the downloaded prerequisite files is controlled from "Prerequisites->Software" tab, "Do not remove extracted prerequisite files" option. So please make sure you don't have this option set. http://www.advancedinstaller.com/user-guide/prerequisite-softw...
by gigi
Mon Aug 11, 2008 9:07 am
Forum: Common Problems
Topic: Software Prerequisite, directx9c
Replies: 6
Views: 11213
 
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Re: Software Prerequisite, directx9c

Hi, If you use "File In Package" as location for your prerequisite make sure you link all additional files in "New Prerequisite->Files" tab. So after you extract the files add them to "Files" tab and point DXSETUP.exe as the primary file (executed to install DirectX). F...
by gigi
Mon Aug 11, 2008 8:54 am
Forum: Common Problems
Topic: Updater fails with equal sized update (even with MD5)
Replies: 6
Views: 9646
 
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Re: Updater fails with equal sized update (even with MD5)

Hi Kalle, Note that the name for a section must be unique. It is required to place each new update data in a section with a new and different name from the others. This is because the Updater will download the update file in a folder with the same name as the section. A section corresponds to a entr...

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