I just tried updating our build environment server to AI 8.3 (from 8.2) and am getting an error "Advanced Installer 8.3 cannot be installed on systems with screen resolution smaller than 1024 x 768".
Two things:
1) This server is a VM image so there is no physical monitor/console, only RDP access and VM Server browser
2) My RDP session is currently running at 1904x1078
Updating this server's version of AI has worked fine before. How can this update be installed?
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Re: Can't install/update to AI 8.3
Hi,
The screen resolution is detected automatically by Windows Installer. It's know to have some problems for remote desktop, so there's not much to do. If the problem persists, please contact us at support at advancedinstaller dot com and we will send you a version without the launch condition.
Regards,
Cosmin
The screen resolution is detected automatically by Windows Installer. It's know to have some problems for remote desktop, so there's not much to do. If the problem persists, please contact us at support at advancedinstaller dot com and we will send you a version without the launch condition.
Regards,
Cosmin