Installation Problems in Alternate Languages

[mlukas]

We have an installer that supports English, German, French and Italian. The installer works fine if you select English for the installation language. You can install on both an English version of Windows or a native language version of Windows. However, it you select German, French or Italian for the installation language, the installation will fail. This happens on both an English version of Windows and a native language version of Windows. Looking in the install log, it appears that there are table transform errors for one of the features. Below are snipets from the install log. The log shows a problem with the transformation for a file named NISConsole.exe. In English, the source is NISConsole.exe and the destination is NISConsole.exe. In other languages, the source is NISConsole.exe and the destination is NIS_Release_Notes.txt

The following is a successful install (installation langauge is English)

MSI (s) (98:A4) [06:42:09:156]: Executing op: FileCopy(SourceName=NISCon~1.exe|NISConsole.exe,SourceCabKey=NISConsole.exe,DestName=NISConsole.exe,Attributes=0,FileSize=1348680,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.6.8.0,Language=1033,InstallMode=58982400,,,,,,,)
MSI (s) (98:A4) [06:42:09:156]: File: C:\Program Files\Neoteric\NIS\NISConsole.exe; To be installed; Won't patch; No existing file
MSI (s) (98:A4) [06:42:09:156]: Source for file 'NISConsole.exe' is uncompressed, at 'C:\Documents and Settings\All Users\Application Data\Neoteric\Temp\HDI_1.4.8.4\970ED5F\NIS\'.
InstallFiles: File: NISConsole.exe, Directory: C:\Program Files\Neoteric\NIS\, Size: 1348680
MSI (s) (98:A4) [06:42:09:156]: Note: 1: 2318 2: C:\Program Files\Neoteric\NIS\NISConsole.exe

The followinig is from a failed install (installation language is German, but the same result for French and Italian)

MSI (s) (98:44) [06:28:07:343]: Executing op: FileCopy(SourceName=NISCon~1.exe|NIS_Release_Notes.txt,SourceCabKey=NISConsole.exe,DestName=NIS_Release_Notes.txt,Attributes=0,FileSize=1348680,PerTick=32768,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.6.8.0,Language=1033,InstallMode=58982400,,,,,,,)
MSI (s) (98:44) [06:28:07:343]: File: C:\Program Files\Neoteric\NIS\NIS_Release_Notes.txt; To be installed; Won't patch; No existing file
MSI (s) (98:44) [06:28:07:343]: Source for file 'NIS_Release_Notes.txt' is uncompressed, at 'C:\Documents and Settings\All Users\Application Data\Neoteric\Temp\HDI_1.4.8.4\970ED5F\NIS\'.
InstallFiles: Datei: NIS_Release_Notes.txt, Ordner: C:\Program Files\Neoteric\NIS\, Größe: 1348680
MSI (s) (98:44) [06:28:07:343]: Note: 1: 2318 2: C:\Program Files\Neoteric\NIS\NIS_Release_Notes.txt
MSI (s) (98:44) [06:28:07:343]: Note: 1: 1308 2: C:\Documents and Settings\All Users\Application Data\Neoteric\Temp\HDI_1.4.8.4\970ED5F\NIS\NIS_Release_Notes.txt
MSI (s) (98:44) [06:28:07:343]: Transforming table Error.

Fehler 1308. Die Quelldatei wurde nicht gefunden: C:\Documents and Settings\All Users\Application Data\Neoteric\Temp\HDI_1.4.8.4\970ED5F\NIS\NIS_Release_Notes.txt. Überprüfen Sie, ob die Datei existiert und ob Sie darauf zugreifen können.
MSI (s) (98:44) [06:30:10:578]: Transforming table Error.

MSI (s) (98:44) [06:30:10:578]: Produkt: HDI -- Fehler 1308. Die Quelldatei wurde nicht gefunden: C:\Documents and Settings\All Users\Application Data\Neoteric\Temp\HDI_1.4.8.4\970ED5F\NIS\NIS_Release_Notes.txt. Überprüfen Sie, ob die Datei existiert und ob Sie darauf zugreifen können.

MSI (s) (98:44) [06:30:10:593]: Transforming table Error.

[Bogdan]

Hi,

Can you please send us the project file used to create this setup package and a verbose log of the failing installation?

Regards,
Bogdan