mlukas
Posts: 10
Joined: Tue Jun 14, 2011 6:24 am

Error on moving to AI 8.6 from 8.5

We have a number of projects all built using AI 8.5. When we attempt to open any of these projects in AI 8.6, we receive the following error

Malformed control tab-order on dialog: "FatalError".

This stops the load process.

The projects continue to build fine using AI 8.5
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Error on moving to AI 8.6 from 8.5

Hi,

This happens because of a limitation in older Advanced Installer versions. Please send us the .AIP (project) files to support at advancedinstaller dot com and we will fix them for you.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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btrimpop
Posts: 10
Joined: Mon Mar 23, 2009 3:03 pm

Re: Error on moving to AI 8.6 from 8.5

Hi Cosmin,

We are having the same issue, but we have a lot of install projects. Can you tell me what needs to be fixed, or send me the instructions?

Thanks
Bogdan
Posts: 2794
Joined: Tue Jul 07, 2009 7:34 am
Contact: Website

Re: Error on moving to AI 8.6 from 8.5

Hi,

I'm afraid fixing the projects requires manually editing them into an XML editor, and the fixes differ. If you would like we can fix them for you,
just place them in zip and send it to us.

A workaround is to use version 8.5 in parallel with 8.6 for the projects that present the error.

Regards,
Bogdan
Bogdan Mitrache - Advanced Installer Team
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btrimpop
Posts: 10
Joined: Mon Mar 23, 2009 3:03 pm

Re: Error on moving to AI 8.6 from 8.5

Bogdan wrote:Hi,

I'm afraid fixing the projects requires manually editing them into an XML editor, and the fixes differ. If you would like we can fix them for you,
just place them in zip and send it to us.

A workaround is to use version 8.5 in parallel with 8.6 for the projects that present the error.

Regards,
Bogdan
Hi Bogdan,

I'm comfortable editing the XML aip files, if you can point me to what I need to look for.

Thanks
Cosmin
Posts: 5797
Joined: Tue Jul 10, 2007 6:39 pm
Contact: Website

Re: Error on moving to AI 8.6 from 8.5

Hi,

The problem occurs only for projects which contain customized FatalError dialogs. So the first approach would be to use Themes page in version 8.5 to change to another theme and then change back. This way you will reset FatalError dialog to its original settings and version 8.6 should load it correctly.

Another approach is to edit the .AIP file manually. Basically, you should remove all references to FatalError dialog (controls are the most important ones):
- open your .AIP (project) file with a text editor
- find this component:

Code: Select all

caphyon.advinst.msicomp.MsiControlComponent
- delete all ROW elements that use FatalError in "Dialog_" attribute
- save your changes and open the project in Advanced Installer

This way you are resetting FatalError dialog to its default state.

Finally, the easiest solution is to send us the .AIP to support at advancedinstaller dot com and we will fix it for you.

Regards,
Cosmin
Cosmin Pirvu - Advanced Installer Team
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