Hi supports,
i want to let the users install our software many times. For this function, the AI gives me the option: under Media: Multiple Instances. I have create for my tests many instances but the window for the second installation ist always greyed out. For the tests , I created 2 new projects, with all the same things except for the project language.
For the both projects, I added a text file,and an instance(ID:#1)
The english one works fine , by the second installation, i could choose whether i want to install the new instance (#1) or Maintain or ugrade the old one.
For the German one; i could also choose the option install the new instance (#1) (in German: Neue Instanz installieren) but the window below this is greyed out. Therefore there is no new Instance to create. If I click on ok, the maintenance for the old product appears.
Is this a bug? I must complete the setup as early as possible. It's very urgent.
thanks
DucTam