Rollback without error message

[Antarctica]

In Advanced Installer 12.6.1, I have added a windows service to my setup. Ever since, a rollback is triggered during setup without any error message. Excerpt from the verbose log:

Code: Select all

Aktion gestartet um 18:05:18: ProgressDlg.
MSI (c) (14:58) [18:05:18:056]: Note: 1: 2205 2:  3: AI_ControlEx 
MSI (c) (14:58) [18:05:18:056]: Note: 1: 2228 2:  3: AI_ControlEx 4: SELECT `Dialog_`,`Control`,`Type`,`Parent`,`Attributes`,`Data` FROM `AI_ControlEx` WHERE `Dialog_` = 'ProgressDlg' 
Aktion beendet um 18:05:18: ProgressDlg. Rückgabewert 1.
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2205 2:  3: AI_AppSearchEx 
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2228 2:  3: AI_AppSearchEx 4: SELECT `Property` FROM `AI_AppSearchEx` 
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2205 2:  3: AI_TempFile 
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2228 2:  3: AI_TempFile 4: SELECT `Property` FROM `AI_TempFile` 
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2205 2:  3: AI_PreRequisite 
MSI (c) (14:3C) [18:05:18:071]: Note: 1: 2228 2:  3: AI_PreRequisite 4: SELECT `RetValPropName` FROM `AI_PreRequisite` 
MSI (c) (14:3C) [18:05:18:102]: Note: 1: 2205 2:  3: AI_ChainedPackage 
MSI (c) (14:3C) [18:05:18:102]: Note: 1: 2228 2:  3: AI_ChainedPackage 4: SELECT `ChainedPackage` FROM `AI_ChainedPackage` 
MSI (c) (14:3C) [18:06:01:024]: Doing action: FatalError
Aktion 18:06:01: FatalError. 
Aktion gestartet um 18:06:01: FatalError.
MSI (c) (14:58) [18:06:01:040]: Note: 1: 2205 2:  3: AI_ControlEx 
MSI (c) (14:58) [18:06:01:040]: Note: 1: 2228 2:  3: AI_ControlEx 4: SELECT `Dialog_`,`Control`,`Type`,`Parent`,`Attributes`,`Data` FROM `AI_ControlEx` WHERE `Dialog_` = 'FatalError' 
Aktion beendet um 18:06:06: FatalError. Rückgabewert 1.
MSI (c) (14:3C) [18:06:06:181]: Doing action: AI_SHOW_LOG
Aktion 18:06:06: AI_SHOW_LOG. 
Aktion gestartet um 18:06:06: AI_SHOW_LOG.
MSI (c) (14:58) [18:06:06:181]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\2\MSIA35B.tmp, Entrypoint: LaunchLogFile
Aktion beendet um 18:06:06: AI_SHOW_LOG. Rückgabewert 1.
MSI (c) (14:3C) [18:06:06:274]: Doing action: FatalError
Aktion 18:06:06: FatalError. 
Aktion gestartet um 18:06:06: FatalError.
Aktion beendet um 18:06:06: FatalError. Rückgabewert 1.
MSI (c) (14:3C) [18:06:06:274]: Doing action: AI_AiBackupCleanup
Aktion 18:06:06: AI_AiBackupCleanup. 
Aktion gestartet um 18:06:06: AI_AiBackupCleanup.
MSI (c) (14:58) [18:06:06:274]: Invoking remote custom action. DLL: C:\Users\ADMINI~1\AppData\Local\Temp\2\MSIA3BA.tmp, Entrypoint: OnAiBackupCleanup
Aktion beendet um 18:06:06: AI_AiBackupCleanup. Rückgabewert 1.
MSI (c) (14:3C) [18:06:06:306]: Doing action: FatalError
Aktion 18:06:06: FatalError. 
Aktion gestartet um 18:06:06: FatalError.
Aktion beendet um 18:06:06: FatalError. Rückgabewert 2.
MSI (c) (14:3C) [18:06:06:306]: Note: 1: 2205 2:  3: Environment 
MSI (c) (14:3C) [18:06:06:306]: Note: 1: 2228 2:  3: Environment 4: SELECT `Environment`,`Component_` FROM `Environment` 
MSI (c) (14:68) [18:06:06:337]: Destroying RemoteAPI object.
MSI (c) (14:FC) [18:06:06:337]: Custom Action Manager thread ending.
=== Verbose logging stopped: 31.03.2016  18:06:06 ===

What could be the issue?

[Daniel]

Hello,

I'm not sure why, but from your log file it seems it is the SQL Scripts installation which fails. Can you also please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings?

All the best,
Daniel