Hello,
We have created a Bootstrapper package and added prerequisites because to install it some prerequisites are needed for Windows 7 and Windows 8 machines. Our requirement is, If prerequisites are not installed On a machine with win7, you must first install the prerequisites and then install bootstrapper.
But in our case it installs bootstrapper but doesn't require it first, but for win 8 it works fine.
For Win7, I tried installing the prerequisite independently, it installed successfully, but using Bootstrapper it failed to install the prerequisite.
Prerequisites for Win 7 - Windows6.1-KB3118401-x64.msu
Prerequisites for Win 8 - Windows8.1-KB3118401-x64.msu
So please help us install the previous request on Win7 using bootstraper package.
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Aliciaparkes
- Posts: 1
- Joined: Sat Apr 06, 2024 12:42 pm
Re: Installation required on Windows 7
Hello and welcome to our forums,
To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the following resources via email to support at advancedinstaller dot com:
1. the .AIP (setup project) file.
2. a download link for your setup package.
3. an installation log when this problem occurs.
Best regards,
Liviu
To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the following resources via email to support at advancedinstaller dot com:
1. the .AIP (setup project) file.
2. a download link for your setup package.
3. an installation log when this problem occurs.
Best regards,
Liviu