Natraj
Posts: 1
Joined: Sun Apr 07, 2024 3:26 pm

YubiKey not asking for PW

Hi all, I create exe file using Advanced Installer and I use YubiKey to sign the exe digitally. It worked until last week without any issue. Today, it is not asking for the password to create exe. When I use the exe what was generated it says Unknown Publisher.

I tried removing the YubiKey, and I saw a prompt that YubiKey is missing. Even though I plugged it back in it is till not asking for the PW. I even restarted the machine a couple of times.

I am using Windows 11 Pro Build: 22631.3296

Any suggestions on what I am missing? Thanks so much
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: YubiKey not asking for PW

Hi and welcome to our forums,

I have tested the scenario but I cannot replicate the behavior.

Can you please tell us what version of Advanced Installer are you currently using?

Also, can you please try removing your certificate from your Yubikey USB dongle, then removing it from your Windows machines certificates store (e.g. Local Machine and User stores) and then import it again on your YubiKey dongle?

Finally reconfigure again "Digital Signatures" page into your setup project and see how this works now.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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