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by mrudolph
Tue Aug 15, 2023 3:40 pm
Forum: Common Problems
Topic: Reboot after installation finish again starts installation
Replies: 7
Views: 15534
 
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Re: Reboot after installation finish again starts installation

We are having a similar issue, if not the same. The installer does not have any setting that specifically asks for a reboot and for anything to happen after a reboot. However, after rebooting the computer following an install (no matter how long we wait), an "Error" is displayed once windo...
by mrudolph
Wed Jan 08, 2020 4:40 pm
Forum: Common Problems
Topic: PreReq Install: Using the built in .NET Framework 3.5 SP1
Replies: 4
Views: 2933
 
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Re: PreReq Install: Using the built in .NET Framework 3.5 SP1

So why does this feature work this way then? If anything it should bounce the user to the Windows Feature section rather than download the EXE file that Microsoft won't allow to install? If you were using *.cab files, it could work (which is what I tried.
by mrudolph
Tue Jan 07, 2020 11:36 pm
Forum: Common Problems
Topic: PreReq Install: Using the built in .NET Framework 3.5 SP1
Replies: 4
Views: 2933
 
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Re: PreReq Install: Using the built in .NET Framework 3.5 SP1

Curious if there is an explanation for the behavior. I am trying to go the route of including cab files instead.
by mrudolph
Fri Jan 03, 2020 6:43 pm
Forum: Common Problems
Topic: PreReq Install: Using the built in .NET Framework 3.5 SP1
Replies: 4
Views: 2933
 
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PreReq Install: Using the built in .NET Framework 3.5 SP1

Using this tool is simple. I select the Package .NET Framework 3.5 SP1 and tell it to download it and include it in my install package. It bloats the size of my installer appropriately so it looks like it is being included as I would expect. At install time (on Windows 10 Enterprise 32bit), I make s...
by mrudolph
Thu Dec 12, 2019 6:12 pm
Forum: Common Problems
Topic: How to prevent install on Windows 10 Home Edition?
Replies: 1
Views: 1298
 
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How to prevent install on Windows 10 Home Edition?

We need to prevent install on some variations of Windows 10, how do we tell the edition and stop the install at the start?
by mrudolph
Fri Nov 09, 2018 4:07 pm
Forum: Common Problems
Topic: Pre-Install of PostgreSQL 10 installer never starts
Replies: 4
Views: 2514
 
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Re: Pre-Install of PostgreSQL 10 installer never starts

OK, thanks for looking into it.

You had the problem clearly identified. I appreciate the support. I knew I had something wrong.
by mrudolph
Thu Nov 08, 2018 4:45 pm
Forum: Common Problems
Topic: Pre-Install of PostgreSQL 10 installer never starts
Replies: 4
Views: 2514
 
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Re: Pre-Install of PostgreSQL 10 installer never starts

I meant to post this link to the valid parameters for this the postgresql installer I am using:
https://www.enterprisedb.com/docs/en/10 ... .1.16.html
by mrudolph
Thu Nov 08, 2018 4:44 pm
Forum: Common Problems
Topic: Pre-Install of PostgreSQL 10 installer never starts
Replies: 4
Views: 2514
 
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Pre-Install of PostgreSQL 10 installer never starts

I need some help. From what I can tell, my Prerequisite, Pre-Install of PostgreSQL 10.5-2 should be an easy addition to the installer. However, I have not been able to make it work. Can you take a look and see if I have anything silly I have done wrong? I have attached the *.AIP file. I can run the ...
by mrudolph
Wed Jul 12, 2017 4:00 pm
Forum: Common Problems
Topic: Access violation with 13.8
Replies: 7
Views: 4912
 
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Re: Access violation with 13.8

Thanks!
by mrudolph
Tue May 02, 2017 3:47 pm
Forum: Common Problems
Topic: Access violation with 13.8
Replies: 7
Views: 4912
 
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Re: Access violation with 13.8

Help please! Is there anything else I can provide to help you all resolve the issue?
by mrudolph
Thu Apr 27, 2017 2:44 pm
Forum: Common Problems
Topic: Access violation with 13.8
Replies: 7
Views: 4912
 
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Re: Access violation with 13.8

Any more you need from me to diagnose the problem?
by mrudolph
Tue Apr 25, 2017 4:09 pm
Forum: Common Problems
Topic: Access violation with 13.8
Replies: 7
Views: 4912
 
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Re: Access violation with 13.8

Can you please specify what is your customer machine software configuration (i.e. Windows version, service pack, Windows Installer version, OS language) and if you constantly get this error when you run the installer or it just happened once? -- This happening on several (at least 5 we have tested o...
by mrudolph
Sun Apr 23, 2017 5:36 pm
Forum: Common Problems
Topic: Access violation with 13.8
Replies: 7
Views: 4912
 
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Access violation with 13.8

Advanced Installer failure, 13.8: [SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x012ceb24] Advanced Installer Enhanced UI 13.8 build 77241 *** Stack Trace (x86) *** [0x012ceb24] ----- [0x012ce362] ----- [0x012ccfdc] ----- [0x012cc307] ----- [0x012cc139] ----- [0x012d357e] ----- [0...
by mrudolph
Sun Apr 23, 2017 5:34 pm
Forum: Common Problems
Topic: Build Automation - Can the LanucherName be set programatically?
Replies: 6
Views: 4240
 
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Re: Build Automation - Can the LanucherName be set programatically?

Are you going to address this issue?
by mrudolph
Mon Apr 18, 2016 4:08 pm
Forum: Common Problems
Topic: Build Automation - Can the LanucherName be set programatically?
Replies: 6
Views: 4240
 
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Re: Build Automation - Can the LanucherName be set programatically?

We have 5 Builds. CD/DVD Autorun page allows user to turn on/off Create Autorun Launcher per build but does not allow us to do the following: Build 1 creates built into Build1.exe with Create Autorun Launcher and Launcher name Build1Setup.exe Build 2 creates built into Build2.exe with no Create Auto...

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