Licenses FAQ

How can I purchase a subscription or perpetual license?

You can start a purchase from our Purchase page or contact our support team if you need any assistance.

How can I upgrade Advanced Installer and access more features?

From our Upgrades page you can purchase your subscription/license upgrade.

After you upgrade your subscription, please log out and then log in into Advanced Installer to refresh your subscription details. If you have a perpetual license, the license key remains the same, all you need to do is to run the registration wizard one more time in Advanced Installer.

To access the features from the new edition to which you upgraded open the project in Advanced Installer, in the toolbar, go to Home -> Options -> Project Type tab and select the desired project type.

Can I use one subscription/license on multiple machines?

Advanced Installer is licensed per-developer. This means that the developer which owns the license can use it on any machine he wants as long as no other developers use it.

Is there a limit to the number of machines on which I can deploy a package?

No, there is no limit. With a licensed version of Advanced Installer, you can create an unlimited number of install packages and you can distribute them royalty free to an unlimited number of users, to be installed on an unlimited number of computers.

Why did I receive only one license key for multiple licenses?

If you purchase multiple licenses of the same type they will be associated with the same license key. Therefore, the same license key can be used for all the licenses associated with it.

TipYou can find out the number of licenses associated with your license key in the Customer Information page or by logging in into your account.

I got a message saying "Maintenance Plan Expiration". Did my license expire?

No. Advanced Installer licenses never expire. This message does not affect your currently installed license or initial maintenance plan. It is a simple notification which lets you know that your maintenance plan ended. You can still freely use any of the Advanced Installer versions released while your maintenance was valid, but you will loose access to future application updates and to our technical support services.

I want multiple developers to work with Advanced Installer. How many subscriptions/licenses do I need?

Advanced Installer is licensed per-developer. This means that each developer working with it needs a separate license. For example, 3 developers will need 3 licenses. For larger organizations we recommend purchasing a team subscription.

Do you offer Subscriptions?

Yes, you can buy a perpertual license or a subscription for all editions of Advanced Installer.

Team subscriptions include five users by default. This means that maximum five named-users from your team, including build servers, can use Advanced Installer simultaneously. If you need a subscription with more users please contact us and our team will try to offer you a custom price to fit your requirements.

What do I do when a developer with a license leaves the company or is reassigned?

If you have multiple licenses purchased under the same license key, you can assign the licenses internally in your company. However, if you have a separate license for the developer, please contact us so we can update the license information.

I have several licenses and I want to buy more. What do I do?

You can make the purchase and then contact us. If you want, we can collapse all your licenses under the same license key and redistribute your existing maintenance plans accordingly.