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by MLiss@Cetrus.com
Thu Apr 16, 2020 9:28 pm
Forum: Building Installers
Topic: SECUREREPAIR : Failed to CreateContentHash
Replies: 7
Views: 7854
 
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Re: SECUREREPAIR : Failed to CreateContentHash

Do you have everything you need for this?
by MLiss@Cetrus.com
Thu Apr 16, 2020 2:27 pm
Forum: Building Installers
Topic: SECUREREPAIR : Failed to CreateContentHash
Replies: 7
Views: 7854
 
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Re: SECUREREPAIR : Failed to CreateContentHash

I forgot to add the .aip file
by MLiss@Cetrus.com
Wed Apr 15, 2020 2:10 pm
Forum: Building Installers
Topic: SECUREREPAIR : Failed to CreateContentHash
Replies: 7
Views: 7854
 
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Re: SECUREREPAIR : Failed to CreateContentHash

I think I forgot the .aip file
by MLiss@Cetrus.com
Mon Apr 13, 2020 8:03 pm
Forum: Building Installers
Topic: SECUREREPAIR : Failed to CreateContentHash
Replies: 7
Views: 7854
 
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SECUREREPAIR : Failed to CreateContentHash

Hi Catalin, <groan> ... now our manager updater is failing as well. Here is what I am getting out of the install log file: ( I have attached the entire install log as well ) MSI (s) (9C:38) [11:38:06:931]: SECREPAIR: New Hash Database creation complete. MSI (s) (9C:38) [11:38:06:962]: SECREPAIR: Fai...
by MLiss@Cetrus.com
Mon Apr 13, 2020 7:50 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Thank you - we verified on our end it works as well.
by MLiss@Cetrus.com
Fri Apr 03, 2020 2:27 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

Thank you for your help... we will test today !

If that was it... I don't understand why it broke all of a sudden... but what a nightmare to find !

Again - thanks for your help !
by MLiss@Cetrus.com
Fri Apr 03, 2020 1:59 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

OK ... I moved the setup file to the system temp directory

The new installers with your proposed changes are in your account:

4.3.48.0.Install.51 -- Install
4.3.49.0.Install.52 -- auto update

We will test today as well.
by MLiss@Cetrus.com
Fri Apr 03, 2020 1:46 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin, wow... I never even considered that... How is it possible the installer deletes the MSI when the MSI is running? Shouldn't the system prevent the file from being deleted because it's in use? AND Why did this start all of a sudden ? the code that put the file in this location has not changed...
by MLiss@Cetrus.com
Thu Apr 02, 2020 8:46 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

OK... thank you for the update !
-
let me know if you want me to revert the "ALLUSERS=1" change or not with the next build.
by MLiss@Cetrus.com
Thu Apr 02, 2020 3:29 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

During the Agent install, did you set the manager computer name to : WIN-N8MH1OCCOTD
by MLiss@Cetrus.com
Thu Apr 02, 2020 3:21 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

The manager is responding now.
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ManagerStatus.PNG
ManagerStatus.PNG (13.31 KiB) Viewed 9227 times
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I am getting status... but I do not see any agents connected to it:
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ManagerStatus_Agent.PNG
ManagerStatus_Agent.PNG (19.39 KiB) Viewed 9226 times
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by MLiss@Cetrus.com
Thu Apr 02, 2020 2:04 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

Catalin,

Did you re-install the manager? if so, did you select server 4 ?
Is the Manager service running? If so, is there an error log. If so, please attach it to me.

I am not getting any response from the Manager service when I sent it a status message.
ManagerStatus.PNG
ManagerStatus.PNG (16.09 KiB) Viewed 9229 times
by MLiss@Cetrus.com
Wed Apr 01, 2020 7:08 pm
Forum: Building Installers
Topic: upgrading service now shows two versions in programs and features
Replies: 69
Views: 41849
 
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Re: upgrading service now shows two versions in programs and features

tested install on our end - fail - command line was this: - msiexec /i "C:\Program Files\Cetrus\4.3\Cetrus Agent Service\Updates\AgentService.4.3.47.0.Install.50.msi" /qn ALLUSERS=1 AGENT_SVC_IP_PRIMARY=cetrus06qa AGENT_SVC_PORT=443 ROAMINGPROFILE_TYPE=static /lv "C:\Program Files\Cet...

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