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by aweber
Wed Sep 01, 2021 4:39 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

Did you receive my v18.1 project and attempt to discern the differences from that? I'm still not clear as to why this new build works fine on install, but fails on upgrade. Since we are uninstalling the previous version first (per the AI package settings), shouldn't it behave the same at that point ...
by aweber
Mon Aug 30, 2021 8:52 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

I can confirm that the simple project you sent does work as expected. I am emailing you a previous version of our project (probably from 18.1). Since the class library (and therefore class) is obviously present, the "Class not Found" makes no sense, unless it's looking for a dependency tha...
by aweber
Fri Aug 27, 2021 2:12 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

Can you please send me the project you are using to test - that is unable to replicate the issue - and I can test that in my environment as well?

Thank you.
by aweber
Thu Aug 26, 2021 1:40 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

When I say I reverted the ReqVersion, what I did was re-selected the DLL that contains the Installer Class (my primary binary/distributable) using the AI GUI. This auto-populated the ReqVersion back to 4.0.xxxx. Packaging that up results in the original behavior...there is no error on the InstallLib...
by aweber
Wed Aug 25, 2021 3:56 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

OK, please help me understand your logic... The install package (MSI) works perfectly if it is NOT an upgrade. Why would changing the Run under LocalSystem option affect only the upgrade path? The installer appears to not find the requested class during an upgrade - it's not that it can't run it...i...
by aweber
Tue Aug 24, 2021 8:30 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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Re: MSI upgrade failing on .net installer custom action

As a test, and realizing that it was never set, I updated the "ReqVersion" property of all my NetInstallerClass custom actions to value = "4.6.2". The upgrade failed the same way according to the log, the message on the dialog was Error 1001. InstallUtil.Lib.dll: Unknown Error. A...
by aweber
Tue Aug 24, 2021 8:05 pm
Forum: Building Installers
Topic: MSI upgrade failing on .net installer custom action
Replies: 12
Views: 30834
 
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MSI upgrade failing on .net installer custom action

We are testing an upgrade to our product...this is not the first, and this is not the first time we've used this custom action - it has not been changed, and it previously worked correctly for installs and upgrades. We are using AI 18.5 Professional on Win10 x64. Specifically we are calling a "...
by aweber
Thu Dec 05, 2019 4:20 pm
Forum: Building Installers
Topic: conditionally include file per Build?
Replies: 3
Views: 3717
 
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Re: conditionally include file per Build?

This procedure looks like it works. Thank you.
by aweber
Tue Dec 03, 2019 10:33 pm
Forum: Building Installers
Topic: conditionally include file per Build?
Replies: 3
Views: 3717
 
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conditionally include file per Build?

I looked at an old thread, and it didn't seem to address the question fully (or not in the way that I would like)... Is there a way to include a file in the Installer on a Per-Build basis? For example, can I create a "TrialSoftware" build and include a special license or text file? But in ...
by aweber
Tue Oct 01, 2019 1:44 pm
Forum: Common Problems
Topic: Error opening file ".SWIDTAG"
Replies: 11
Views: 12539
 
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Re: Error opening file ".SWIDTAG"

Can someone tell me what the implications/side-effects are if we disable the Software Identification tags? Especially if they have been present in previous versions and then we remove them from an updated package? What are we "losing" by not including these tags in our software install? A...
by aweber
Fri Sep 27, 2019 3:10 pm
Forum: Common Problems
Topic: Error opening file ".SWIDTAG"
Replies: 11
Views: 12539
 
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Re: Error opening file ".SWIDTAG"

Can anyone from AI-team comment on this please? It may be that the AI updater exe that gets packaged for updates has an issue with updating the swidtag file in some circumstances. I don't know how to reproduce it reliably, but it is causing major issues with our updates. ALSO: Can someone tell me wh...
by aweber
Thu Sep 26, 2019 2:40 pm
Forum: Common Problems
Topic: Error opening file ".SWIDTAG"
Replies: 11
Views: 12539
 
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Re: Error opening file ".SWIDTAG"

We are seeing this with a per-user install (upgrade in this case). MSI is built using 16.3. Very possible the user does not have write-access to the per-machine location - we are trying to investigate. Is it not possible, when the install is Per User, to write these files to a per-user folder? That ...
by aweber
Wed Aug 07, 2019 7:49 pm
Forum: Common Problems
Topic: post build event, path to AdvancedInstaller.com?
Replies: 1
Views: 8958
 
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post build event, path to AdvancedInstaller.com?

Using the info from the forum and docs, we're trying to just "chain" an update/build of our updater.txt file from our default, project build. This works using the Command ...\AdvancedInstaller.com (and the build args). However, this breaks immediately when an upgrade to AI itself happens. ...
by aweber
Fri Aug 02, 2019 1:42 pm
Forum: Building Installers
Topic: build two packages for licensing
Replies: 5
Views: 11388
 
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Re: build two packages for licensing

So you are saying that if I add a second build, I will be able to set different values in the Licensing tab/section on a per-build basis? I did not read anything about how you can apply different licensing to different builds (in the same project). But now I notice that there is a "Feature"...
by aweber
Wed Jul 31, 2019 4:28 pm
Forum: Building Installers
Topic: build two packages for licensing
Replies: 5
Views: 11388
 
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Re: build two packages for licensing

Ah, I am a small business and have "only" purchased the Professional version of AI.

There are certainly more features I think would benefit my intended deployment, but budgets...

Thank you.

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