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by Liviu
Mon Feb 12, 2024 9:04 am
Forum: Building Installers
Topic: How to create nested Application Folder
Replies: 1
Views: 4756
 
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Re: How to create nested Application Folder

Hello, Starting with Win 10, the OS only creates a single folder, you cannot have multiple folders created in the Start Menu. Also, the folder is being created only if there are more than 2 shortcuts created in the related path. Otherwise, the shortcut is created directly under the Start Menu. You m...
by Liviu
Wed Feb 07, 2024 1:38 pm
Forum: Common Problems
Topic: Sheduled task starts before files were copied
Replies: 3
Views: 9005
 
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Re: Sheduled task starts before files were copied

Hello Mateusz,

I've replied to your email.

Let's continue the conversation there until we reach a conclusion.

Best regards,
Liviu
by Liviu
Mon Feb 05, 2024 4:58 pm
Forum: Common Problems
Topic: Incomplete Registry CleanUp
Replies: 3
Views: 4791
 
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Re: Incomplete Registry CleanUp

Hello, Are these registry keys created in the Registry page of your project? If not, there may be a problem with the driver update. As already mentioned, Windows Installer will only remove resources that were installed by the MSI package during installation (the keys added in the Registry page). If ...
by Liviu
Mon Feb 05, 2024 9:25 am
Forum: Building Installers
Topic: Prequisite disable install condition check
Replies: 3
Views: 13730
 
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Re: Prequisite disable install condition check

Hello, But the issue is not that the installation fails, but the warning dialog prompting that the prerequisite installation failed (even though it worked). As previously mentioned, this happens when the "Continue with main installation even if the prerequisite is not installed" option is ...
by Liviu
Fri Feb 02, 2024 2:03 pm
Forum: Common Problems
Topic: Guess whos back...Wacatac....
Replies: 3
Views: 6071
 
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Re: Guess whos back...Wacatac....

Hello and welcome to our forums, I apologize for the inconveniences you experienced. Please note that your customers do not have to send reports to Microsoft. You can send to Microsoft a whitelist request and wait for the setup to be whitelisted before sending it to your customers. This is also done...
by Liviu
Fri Feb 02, 2024 1:52 pm
Forum: Common Problems
Topic: Sheduled task starts before files were copied
Replies: 3
Views: 9005
 
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Re: Sheduled task starts before files were copied

Hello, I'm not sure why this happens. I've tested your scenario, but I cannot reproduce the behavior with a sample project. You can check the actions sequence in the Table Editor page --> InstallExecuteSequence table. Can you please send us the .AIP (setup project) file and an installation log by em...
by Liviu
Fri Feb 02, 2024 1:39 pm
Forum: Building Installers
Topic: Prequisite disable install condition check
Replies: 3
Views: 13730
 
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Re: Prequisite disable install condition check

Hello and welcome to our forums, To achieve this, you need to check the "Continue with main installation even if the prerequisite is not installed" option (Installation tab) for that prerequisite. The install conditions are evaluated by your setup twice: 1. once before the prerequisite is ...
by Liviu
Fri Feb 02, 2024 1:31 pm
Forum: Common Problems
Topic: Incomplete Registry CleanUp
Replies: 3
Views: 4791
 
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Re: Incomplete Registry CleanUp

Hello Venkatesh and welcome to our forums, This can happen if these registry keys are not created by the installer at installation time, but rather by your drivers later. By default Windows Installer will remove only the resources that were installed by the MSI package. You can create the key struct...
by Liviu
Wed Jan 31, 2024 9:10 am
Forum: Common Problems
Topic: Custom Actiom VB.NET Action Data (How do identify that an uninstall is taking place)
Replies: 1
Views: 6639
 
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Re: Custom Actiom VB.NET Action Data (How do identify that an uninstall is taking place)

Hello Rob,

As I see, my colleague Eusebiu has replied to you over the email.

Please continue the conversation there to avoid duplicate threads.

Best regards,
Liviu
by Liviu
Tue Jan 30, 2024 1:19 pm
Forum: Building Installers
Topic: Updater.exe keeps running in case of error
Replies: 4
Views: 26546
 
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Re: Updater.exe keeps running in case of error

Hello,

Thank you for your followup on this.

It's great to hear that everything is now working as expected.

We will try to improve our articles, thank you for your suggestions.

Best regards,
Liviu
by Liviu
Tue Jan 30, 2024 1:18 pm
Forum: Common Problems
Topic: Updater | Command Line | Multiple commands
Replies: 11
Views: 44023
 
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Re: Updater | Command Line | Multiple commands

Hello,

As I see, my colleague Dan replied to your email on the same question.

For others who may have the same question, the Updater.exe will store its settings in the registries:

Code: Select all

Computer\HKEY_CURRENT_USER\Software\Caphyon\Advanced Updater
Best regards,
Liviu
by Liviu
Tue Jan 30, 2024 12:33 pm
Forum: Building Installers
Topic: How to use IDigitalSignature?
Replies: 3
Views: 10511
 
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Re: How to use IDigitalSignature?

Hello Obay, As far as we know when you have a YubiKey certificate it should be available in the Personal Store of Current User. You should be able to use the SetUseFromPersonalCertificate method. Please see the example below: $advinst = New-Object -ComObject AdvancedInstaller $project = $advinst.Loa...
by Liviu
Tue Jan 30, 2024 8:15 am
Forum: Common Problems
Topic: Add Project Output does not add files
Replies: 2
Views: 5045
 
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Re: Add Project Output does not add files

Hello and welcome to our forums,

Thank you for your followup on this. I'm glad you resolved this.

Let us know if you have any other questions.

Best regards,
Liviu
by Liviu
Mon Jan 29, 2024 3:08 pm
Forum: Common Problems
Topic: Prerequisites Setup Files Error: 193
Replies: 1
Views: 4305
 
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Re: Prerequisites Setup Files Error: 193

Hello, To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the following resources via email to support at advancedinstaller dot com : 1. the .AIP (project setup) files saved with v19.9 and v21.4. 2. a download link for the setup packages created wit...
by Liviu
Mon Jan 29, 2024 2:32 pm
Forum: Common Problems
Topic: Prerequisites detection with custom executables doesn't work
Replies: 9
Views: 393172
 
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Re: Prerequisites detection with custom executables doesn't work

Hello Asif, To facilitate a more in-depth investigation of this issue, could you kindly email the following resources to support at advancedinstaller dot com : 1. the .AIP (setup project) file (saved with v20.8). 2. a download link for the setup package created with our latest version. Best regards,...

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