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by Catalin
Fri Jun 22, 2018 9:47 am
Forum: Common Problems
Topic: Exit silent installation when a batch file returns FALSE
Replies: 3
Views: 14207
 
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Re: Exit silent installation when a batch file returns FALSE

Hello Andy, In order to achieve what you want, you can launch your BAT file using a "Launch File" predefined custom action. For more details about this, you can follow our "How to launch a CMD or BAT file" tutorial. Then make sure that "Wait for custom action to finish befor...
by Catalin
Thu Jun 21, 2018 2:45 pm
Forum: Building Installers
Topic: Using form "Registry location properties"
Replies: 1
Views: 8966
 
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Re: Using form "Registry location properties"

Hello, Unfortunately, I could not reproduce the behavior of your scenario. Can you please send us the .aip (project file) and the full path to the registry entry you see in Windows Registry Editor (regedit) Manager to support at advancedinstaller dot com so we can investigate its settings? If you ca...
by Catalin
Thu Jun 21, 2018 1:41 pm
Forum: Common Problems
Topic: Auto close your software is up to date.
Replies: 2
Views: 9493
 
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Re: Auto close your software is up to date.

Hello, No, it is not possible to automatically close the "Your software is up to date" message box. But, in order to avoid it, you can hide it by checking the Minimize user interaction (Update Behavior) from the "Updater" page ("Product Information" group). Regards, Cat...
by Catalin
Thu Jun 21, 2018 8:30 am
Forum: Building Installers
Topic: can i get the value of the property for updates config file url?
Replies: 3
Views: 13793
 
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Re: can i get the value of the property for updates config file url?

Yes, this should work without any problems.
by Catalin
Thu Jun 21, 2018 8:27 am
Forum: Building Installers
Topic: test search - search results does not appear
Replies: 1
Views: 9106
 
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Re: test search - search results does not appear

Hello AJ, Unfortunately, I could not reproduce your scenario. Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings? If you cannot share with us your project file, then you can try to isolate the behavior in a buildable sample (.aip...
by Catalin
Wed Jun 20, 2018 3:40 pm
Forum: Building Installers
Topic: can i get the value of the property for updates config file url?
Replies: 3
Views: 13793
 
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Re: can i get the value of the property for updates config file url?

Hello AJ, We do not have a predefined Property which stores the value of the "Updates configuration file URL" field. In order to store the the value of the "Updates configuration file URL" field, you can go to Install parameters page from the "Package Definition" group,...
by Catalin
Wed Jun 20, 2018 2:19 pm
Forum: Building Installers
Topic: Prerequisites - Post install setup files do not install
Replies: 11
Views: 44480
 
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Re: Prerequisites - Post install setup files do not install

Hello Kiran,

Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings? Also, please send us the .ASPX download URL by e-mail so we fully run a test on our side.

Regards,
Catalin
by Catalin
Wed Jun 20, 2018 2:09 pm
Forum: Building Installers
Topic: Shortuct without ".exe" in the name
Replies: 4
Views: 23013
 
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Re: Shortuct without ".exe" in the name

Hello, Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings? If you cannot share with us your project file, then you can try to isolate the behavior in a buildable sample (.aip + its referenced files) which we can build and test on...
by Catalin
Wed Jun 20, 2018 2:01 pm
Forum: Building Installers
Topic: Font Installer (otf, ttf, fon, pfm)
Replies: 1
Views: 10108
 
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Re: Font Installer (otf, ttf, fon, pfm)

Hello and welcome to Advanced Installer forums, My understanding was that Windows Installer only supports TrueType Fonts No, windows installer also supports .OTF files. You can copy as many .TTF and .OTF files as you want in the "Fonts" folder. In what regards the .FON and .PFM files, they...
by Catalin
Wed Jun 20, 2018 10:25 am
Forum: Common Problems
Topic: Setup runs after windows reboot
Replies: 3
Views: 11117
 
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Re: Setup runs after windows reboot

Hello Roman, Your problem may be caused by the fact that you have the "Reboot system after installing this prerequisite" option from "Prerequisites Properties Tab" enabled. In order to be able to continue with the installation after the reboot, Advanced Installer creates a Schedu...
by Catalin
Tue Jun 19, 2018 4:05 pm
Forum: Building Installers
Topic: uninstall cleanup but not on upgrade
Replies: 2
Views: 9621
 
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Re: uninstall cleanup but not on upgrade

Hello AJ and welcome to our forums, Indeed, an upgrade means an uninstall of an old version of the product, if any found and then a new install of the current new product version. In order to obtain what you want, you can follow the steps of the "Prevent Repair or Uninstall" tutorial. Also...
by Catalin
Tue Jun 19, 2018 1:04 pm
Forum: Building Installers
Topic: Determine location of installed prerequisite
Replies: 3
Views: 15069
 
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Re: Determine location of installed prerequisite

Hello, Yes, this can be done. If Tomcat saves its Path into a registry file, then you can use our predefined "Search" support. In order to do that, you can follow these steps : 1) go to Search page in the Custom Behavior group and press the New Search button from the toolbar. The name of e...
by Catalin
Tue Jun 19, 2018 9:38 am
Forum: Building Installers
Topic: prerequisite needs to be installed in the main installer path
Replies: 3
Views: 36274
 
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Re: prerequisite needs to be installed in the main installer path

Hello Dayanand, Unfortunately, "Pre-Install" prerequisites do not support Formatted Property References, thus you cannot pass through command line the APPDIR="[APPDIR] command when the prerequisite is scheduled as pre-install. In order to achieve what you want, you could create a thir...
by Catalin
Tue Jun 19, 2018 8:48 am
Forum: Common Problems
Topic: need help?
Replies: 1
Views: 10353
 
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Re: need help?

Hello, The only way to do that is to set the related Properties right from your custom action code implementation code. Please note that you can't set a Property from a .EXE Cusom Action. Also, please bare in mind that the .EXE custom actions must return a value of "0" in order to succeed,...
by Catalin
Mon Jun 18, 2018 9:30 am
Forum: Common Problems
Topic: Need help?
Replies: 1
Views: 11079
 
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Re: Need help?

Hi and welcome to our forums, I have tested your scenario but i can not reproduce the results. It is possible that one of your files may produce the false positive detection. I strongly recommend you to submit to the antivirus vendors your built setup packages so they will whitelist it. This is a be...

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