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by Sorin
Tue Jan 23, 2018 11:36 am
Forum: Common Problems
Topic: installation ended prematurely because of an error
Replies: 3
Views: 7866
 
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Re: installation ended prematurely because of an error

Hello,

This seems to be a driver error. Please note that it is mandatory to use "32-bit package type" option from "Install Parameters" if you're installing a 32-bit driver and the "64-bit package type" option if you're installing a 64-bit driver.

Best regards,
Sorin
by Sorin
Tue Jan 23, 2018 11:30 am
Forum: Common Problems
Topic: Advanced installer silent installation fails with FatalError
Replies: 10
Views: 9337
 
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Re: Advanced installer silent installation fails with FatalError

Hello, Could you please try to initialize the properties last in your command line by using a command line similar to : C:\Setup.exe /qn /L*V C:\package.log USER_NAME=XXX USER_PASSWORD=XXX APPDIR=E:\TEMP If this isn't helpful, please send us the .AIP (project) and a verbose log of the installation t...
by Sorin
Tue Jan 23, 2018 11:25 am
Forum: Common Problems
Topic: Silent installation ignors conditions
Replies: 1
Views: 3072
 
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Re: Silent installation ignors conditions

Hello,

Could you please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

Best regards,
Sorin
by Sorin
Mon Jan 22, 2018 3:07 pm
Forum: Common Problems
Topic: Custom action run as logged-in user?
Replies: 3
Views: 5739
 
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Re: Custom action run as logged-in user?

Hello, In order to launch the utility under the logged-in user account, you could try to disable the "Run under LocalSystem account with full privileges (no impersonation)" option. If this isn't helpful could you please give us more details regarding your scenaio : under which user is the ...
by Sorin
Fri Jan 19, 2018 2:34 pm
Forum: Common Problems
Topic: selecting install path through a cascade
Replies: 3
Views: 4863
 
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Re: selecting install path through a cascade

Hello,

You are welcome!

Best regards,
Sorin
by Sorin
Wed Jan 17, 2018 3:29 pm
Forum: Common Problems
Topic: selecting install path through a cascade
Replies: 3
Views: 4863
 
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Re: selecting install path through a cascade

Hello Fulgan, This scenario could be implemented using the following method: - go to "Search" page and create a new search. Right click on it and select "Add search Location" - "Registry". Then configure the registry location properties according to the registry key you...
by Sorin
Tue Jan 16, 2018 2:33 pm
Forum: Common Problems
Topic: Surface theme Input Text bug when copy paste text
Replies: 1
Views: 3194
 
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Re: Surface theme Input Text bug when copy paste text

Hello, I can reproduce and confirm this small problem. It will be fixed in a future version of Advanced Installer, thank you for bringing it in to our attention. Honestly I don't know when this will happen as our development team is very busy at the moment and this is a minor issue. Until than the o...
by Sorin
Fri Jan 12, 2018 2:59 pm
Forum: Common Problems
Topic: "Another installation is already in progress"
Replies: 7
Views: 11892
 
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Re: "Another installation is already in progress"

Hello, You are welcome! For this you could use a Software Launch Condition . Just go to "Launch condition" page, "Software" tab and select ".NET Framework". In this way the package will only be installed on systems that have the .NET Framework installed. Else a warning ...
by Sorin
Thu Jan 11, 2018 3:02 pm
Forum: Common Problems
Topic: "Another installation is already in progress"
Replies: 7
Views: 11892
 
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Re: "Another installation is already in progress"

Hello,

You are welcome!

Unfortunately in order to be able to start the installation of a prerequisite before the main installation process the exe bootstrapper is required by the pre-install prerequisites.

Best regards,
Sorin
by Sorin
Thu Jan 11, 2018 2:01 pm
Forum: Common Problems
Topic: Missing Resource
Replies: 1
Views: 3057
 
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Re: Missing Resource

Hello, Double clicking on the entry from the Issue List should take you to the resource in question. In order to investigate this issue please send us your .AIP project to support at advancedinstaller dot com . The name of the file in question and a screenshot with the path would be very helpful. Be...
by Sorin
Thu Jan 11, 2018 1:49 pm
Forum: Common Problems
Topic: "Another installation is already in progress"
Replies: 7
Views: 11892
 
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Re: "Another installation is already in progress"

Hello,

Please note that we recommend installing.NET Framework as a pre-install prerequisite. You could find more details in this FAQ article : Why does .NET Framework fails as feature-based prerequisite?

Best regards,
Sorin
by Sorin
Wed Jan 10, 2018 9:58 am
Forum: Common Problems
Topic: Configure progress bar for total progress
Replies: 1
Views: 4490
 
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Re: Configure progress bar for total progress

Hello, This could be implementing using the following method: - go to "Dialogs" page and select "ProgressDlg" dialog.Then select the green progress bar control and go to its subscribed events. Modify the default subscribed event by double click on it and select "Display over...
by Sorin
Tue Jan 09, 2018 11:59 am
Forum: Common Problems
Topic: Hide external reboot popup
Replies: 3
Views: 4592
 
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Re: Hide external reboot popup

Hello,


We are not sure why you encounter this behavior. Could you please send your .AIP project and a download link for your package to support at advancedinstaller dot com so we could further investigate this issue?


Best regards,

Sorin
by Sorin
Mon Jan 08, 2018 3:25 pm
Forum: Common Problems
Topic: Hide external reboot popup
Replies: 3
Views: 4592
 
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Re: Hide external reboot popup

Hello Jorge,

Could you please try to use "128" value for the InstallHinfSection function instead of "132"? This should ensure the "Never reboot the computer." option will be enabled.

Please let us know if you have any other questions.

Best regards,
Sorin
by Sorin
Thu Dec 28, 2017 1:53 pm
Forum: Common Problems
Topic: Renaming Custom Actions
Replies: 3
Views: 5445
 
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Re: Renaming Custom Actions

Hello, This is correct, we don't support black spaces in the custom actions names. Regarding the InstallServices, this is a standard Windows Installer action : InstallServices Action so that's why you can't name your custom action in this way. To make this more user-friendly I'd suggest making an in...

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