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by Liviu
Mon Aug 16, 2021 12:12 pm
Forum: Common Problems
Topic: Silent installation CMD, new version with specific feature trouble
Replies: 3
Views: 7682
 
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Re: Silent installation CMD, new version with specific feature trouble

Hi, This is happening due to the "MigrateFeatureState" action, whose purpose is to take the state of the features from the old package and transfer that to the new package. In order to avoid this, please proceed as it follows: In the newer version of your project: Go to the “Upgrades” page...
by Liviu
Mon Aug 16, 2021 8:55 am
Forum: Common Problems
Topic: Updater is marked as a virus
Replies: 4
Views: 13267
 
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Re: Updater is marked as a virus

Hello, We tested this using our latest version of AI and 13.1 on the latest version of Windows 10 but cannot replicate such false detection. Can you please send us the .aip (project file) and a download link for your built setup package to support at advancedinstaller dot com so we can further test ...
by Liviu
Fri Aug 13, 2021 12:18 pm
Forum: Building Installers
Topic: What is the best way to check if some other installation is in process?
Replies: 1
Views: 9631
 
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Re: What is the best way to check if some other installation is in process?

Hi Tanya,

Unfortunately, we don't know any solution that you can use to automatically detect if another installation is in progress.

If you have any other questions, please don't hesitate to contact us.

Best regards,
Liviu
by Liviu
Fri Aug 13, 2021 7:05 am
Forum: Common Problems
Topic: Per User Mixed Install
Replies: 5
Views: 13941
 
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Re: Per User Mixed Install

Hello Toby, If you want the “per-user” option to be selected as default on “InstallTypeDlg” dialog, you have 2 options: From the “InstallTypeDlg” dialog, select the “Only for me ()” radio button and in the “Properties” tab on the right panel change the “Selected” option value to “True” . per-user.jp...
by Liviu
Thu Aug 12, 2021 1:48 pm
Forum: Common Problems
Topic: Capture disk1.cab extraction on healthy system?
Replies: 3
Views: 9051
 
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Re: Capture disk1.cab extraction on healthy system?

Hi Ray,

I'm not sure I understand your scenario, but if you have an .EXE setup and you want to extract the CAB file from it, then you can run the following command line:

Code: Select all

setupname.exe /extract

If that doesn't help you, can you please try to give us more details?

Best regards,
Liviu
by Liviu
Wed Aug 11, 2021 12:06 pm
Forum: Installer Analytics
Topic: Analytics doesn't show dialog.
Replies: 3
Views: 73805
 
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Re: Analytics doesn't show dialog.

Hi Justin, Unfortunately, we can't reproduce the behavior. Can you please tell us which browser you are using as default? Also, can you please send us the .AIP (setup project) file and a download link for the .EXE setup by email to support at advancedinstaller dot com so we can further test and inve...
by Liviu
Wed Aug 11, 2021 11:55 am
Forum: Building Installers
Topic: Unattended MSI ??
Replies: 2
Views: 10294
 
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Re: Unattended MSI ??

Also, you can find more details and a sample project example here: Install updates without elevation

Best regards,
Liviu
by Liviu
Wed Aug 11, 2021 10:44 am
Forum: Common Problems
Topic: Command Line Problem
Replies: 2
Views: 11114
 
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Re: Command Line Problem

Hi,

Unfortunately, we do not have command line (automation) support for this setting.

I have added this improvement on our TODO list and hopefully it will be included in the future. When so, we will update this forum thread.

Thank you for your suggestion!

Best regards,
Liviu
by Liviu
Wed Aug 11, 2021 9:32 am
Forum: Building Installers
Topic: Unattended MSI ??
Replies: 2
Views: 10294
 
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Re: Unattended MSI ??

Hello, To achieve what you need you can use our Updater tool to deploy (without elevation) updates for your MSI setup. This feature will install updates packages without elevation even on standard (non-admin) user accounts. The only limitation would be that the first version of your MSI package (tha...
by Liviu
Tue Aug 10, 2021 8:37 am
Forum: Installer Analytics
Topic: Analytics dashboard freezes on custom date range
Replies: 1
Views: 35880
 
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Re: Analytics dashboard freezes on custom date range

Hi, I've tested your scenario, but I cannot reproduce the behavior. In order for us to further investigate this issue, can you please send us by email to support at advancedinstaller dot com the following details: your application "Name" , "Tracking Code" and which browser you ar...
by Liviu
Mon Aug 09, 2021 12:43 pm
Forum: Building Installers
Topic: Customizing/Skinning the updater.exe program
Replies: 1
Views: 8675
 
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Re: Customizing/Skinning the updater.exe program

Hi, I'm afraid it is not possible to customize the updater user interface. As a workaround for your request, you can use "-nogui" to run the updater without user interface. Now in your application code, you can design your own interface and on buttons/functions call the specific updater si...
by Liviu
Fri Aug 06, 2021 10:09 am
Forum: Common Problems
Topic: Adding a Registry Key
Replies: 5
Views: 10976
 
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Re: Adding a Registry Key

You are always welcome!

Best regards,
Liviu
by Liviu
Fri Aug 06, 2021 9:04 am
Forum: Common Problems
Topic: Adding a Registry Key
Replies: 5
Views: 10976
 
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Re: Adding a Registry Key

Hi, I've tested your .reg file on a clean machine and I reproduced the behavior, the file doesn't load. I'm not sure but your reg key could have corrupt entries. I say this because I ran "sfc /scannow" operation and it found some corrupted registries and repaired them. After that I tried t...
by Liviu
Wed Aug 04, 2021 12:37 pm
Forum: Common Problems
Topic: Adding a Registry Key
Replies: 5
Views: 10976
 
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Re: Adding a Registry Key

Hi, I've tested your scenario and indeed, it takes a while to load all the keys and values because the specified registry key has many sub-keys. Can you tell me how many minutes did you wait for the import operation to finish? Also could you please export the specified registry key "v2.0.50727&...

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