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by Dan
Thu Jun 27, 2013 3:29 pm
Forum: Common Problems
Topic: Creating a Hotfix
Replies: 1
Views: 2069
 
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Re: Creating a Hotfix

Hello and welcome to Advanced Installer forums, Thank you for your interest in Advanced Installer. Advanced Installer supports two ways of updating an already installed application: Upgrades Patches Upgrades : A major upgrade is essentially the removal of an older product which is replaced by a newe...
by Dan
Thu Jun 27, 2013 2:14 pm
Forum: Common Problems
Topic: Problem upgrading
Replies: 1
Views: 2196
 
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Re: Problem upgrading

Hello, This may happen due to a well known Windows Installer bug. Can you please enable the "Always overwrite existing file" option, from "File Operations Tab" , for the related file and see if the behavior still persist? You can also take a look on our DLL file disappers during ...
by Dan
Thu Jun 27, 2013 1:17 pm
Forum: Common Problems
Topic: Testing an install
Replies: 1
Views: 2397
 
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Re: Testing an install

Hello, In order to test the user interface you can use a test installation or a test maintenance user interface. -Using the [ Test Installation UI ] toolbar button or the “Test Installation UI” context menu item in the "Dialogs" page will create a temporary package in the Temp folder and r...
by Dan
Thu Jun 27, 2013 12:45 pm
Forum: Building Installers
Topic: Dialogs: Can I Use A Keypress Event (or something like it)
Replies: 1
Views: 2060
 
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Re: Dialogs: Can I Use A Keypress Event (or something like i

Hello and welcome to Advanced Installer forums, Thank you for your interest in Advanced Installer. Unfortunately, this is the default behavior of the Windows Installer. The "Control Conditions" are not evaluated every time you write a character in the related edit boxes. However, in order ...
by Dan
Thu Jun 27, 2013 11:56 am
Forum: Common Problems
Topic: Shortcut on update
Replies: 3
Views: 3340
 
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Re: Shortcut on update

Hello, Unfortunately this can not be done with the free version of Advanced Installer. In order to achieve what you want, you can use our “Package Organization” feature which is available only in a “Professional” or higher project type. You can see the Advanced Installer Features by Edition list. Al...
by Dan
Thu Jun 27, 2013 9:50 am
Forum: Common Problems
Topic: Create Empty Folder
Replies: 1
Views: 2225
 
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Re: Create Empty Folder

Hello Greg, Unfortunately, this is the default behavior. When you rebuild the application a “Refresh” operation(you can also test using the [Refresh] toolbar button) is made and your folder is automatically deleted because it isn't in the folder on which you synchronized with. In order to achieve wh...
by Dan
Thu Jun 27, 2013 6:37 am
Forum: Building Installers
Topic: adding service in 32 bit and 64 bit windows OS
Replies: 3
Views: 4132
 
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Re: adding service in 32 bit and 64 bit windows OS

I'm glad you got this working.

Best regards,
Dan
by Dan
Tue Jun 25, 2013 3:20 pm
Forum: Common Problems
Topic: Selection Tree issue
Replies: 4
Views: 5186
 
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Re: Selection Tree issue

Hello, Indeed, this seems to be an Advanced Installer issue when the “Enhanced User Interface” is activated. A fix will be available in a future version of Advanced Installer, thank you for bringing it to our attention. As a workaround, you can go in the “Theme” page >> “Settings” tab and deactivate...
by Dan
Tue Jun 25, 2013 12:51 pm
Forum: Common Problems
Topic: Question about Uninstall Program in v5
Replies: 1
Views: 2131
 
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Re: Question about Uninstall Program in v5

Hello, In order to achieve that you can use our copy/move file operation support. For example, you can use a file move operation (added on install) which will move your target file in a backup folder and another file move operation (added on uninstall) which will restore the target file on its origi...
by Dan
Tue Jun 25, 2013 12:38 pm
Forum: Common Problems
Topic: Ruby installer warning as prequisity
Replies: 3
Views: 3647
 
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Re: Ruby installer warning as prequisity

Hi Martin,

I'm not sure why you encountered this behavior.

Can you please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

Best regards,
Dan
by Dan
Tue Jun 25, 2013 11:02 am
Forum: Common Problems
Topic: Does the installer check Java versions for Mac installs
Replies: 17
Views: 19625
 
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Re: Does the installer check Java versions for Mac installs

Hello,

We usually release a new version in less than 2 months, including both new features and fixes for the current ones. Also, we only make public the specific version features and bug fixes after its release, in the Advanced Installer – Version History page.

Best regards,
Dan
by Dan
Tue Jun 25, 2013 10:17 am
Forum: Building Installers
Topic: adding service in 32 bit and 64 bit windows OS
Replies: 3
Views: 4132
 
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Re: adding service in 32 bit and 64 bit windows OS

Hello, I'm not sure why you encountered this behavior. Can you please send us the .AIP (project file) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them? Also, can you try to install the service manually on the related 64-bit machines and see if ...
by Dan
Tue Jun 25, 2013 9:00 am
Forum: Building Installers
Topic: Uninstall features or Packages
Replies: 1
Views: 1909
 
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Re: Uninstall features or Packages

Hello and welcome to Advanced Installer forums, Thank you for your interest in Advanced Installer. In order to achieve that you can run your installation package in modify mode. For example, you can run the package in maintenance mode and select the “Modify” option from the “MaintenanceTypeDlg” dial...
by Dan
Tue Jun 25, 2013 7:28 am
Forum: Building Installers
Topic: create installer of windows 7
Replies: 2
Views: 2648
 
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Re: create installer of windows 7

Hello and welcome to Advanced Installer forums, Thank you for your interest in Advanced Installer. Install Windows 7 on new systems I'm afraid we don't have support for this. Install and configure office 2013 You can have the office 2013 package as a prerequisite. In order to achieve that you can go...
by Dan
Tue Jun 25, 2013 6:58 am
Forum: Building Installers
Topic: Any tutorials available?
Replies: 1
Views: 2139
 
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Re: Any tutorials available?

Hello, Since you are new, I highly recommend you read our tutorials for a better understanding of how to use Advanced Installer to efficiently deploy your products. This will also help you better understand support team's suggestions now and in the future. The Simple and Professional tutorials are e...

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