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by Catalin
Thu Jun 28, 2018 1:56 pm
Forum: Building Installers
Topic: Create MSI with Bootstrap
Replies: 5
Views: 38220
 
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Re: Create MSI with Bootstrap

Hello Srikanth, From what I can see, you have a problem during an "Upgrade" . An upgrade is essentially the removal of an older product, followed by the installation of a newer product. In case there are no previous versions installed, the setup will proceed with a normal installation. Aft...
by Catalin
Thu Jun 28, 2018 10:38 am
Forum: Building Installers
Topic: Help with prerequisites dialog
Replies: 1
Views: 8810
 
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Re: Help with prerequisites dialog

Hello and welcome to our forums, What you want to achieve is actually a default setting of Advanced Installer. "Pre-Install" prerequisites are displayed in the Boostrapper "PrerequisiteDlg" in case they are not installed on the target machine, otherwise the dialog will not be dis...
by Catalin
Thu Jun 28, 2018 10:15 am
Forum: Building Installers
Topic: Install Service with custom login
Replies: 1
Views: 9533
 
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Re: Install Service with custom login

Hello and welcome to our forums, First of all, sorry for the delayed reply. Due to security reasons, we had an improvement regarding the "Password" field from the "Account tab". Even if it displays "*" , you can still set your password property there as explained in the...
by Catalin
Thu Jun 28, 2018 9:07 am
Forum: Common Problems
Topic: Will not run after install.
Replies: 5
Views: 19953
 
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Re: Will not run after install.

Hello George, I have tested your scenario and I reproduced the behavior. Having a deeper look into the log, it seems like the application is launched after the installation is over, but the process is ending immediately (I have tested this using Windows Task Manager, where I could see the applicatio...
by Catalin
Wed Jun 27, 2018 1:13 pm
Forum: Common Problems
Topic: cannot specify failure action execute after in milliseconds
Replies: 3
Views: 14143
 
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Re: cannot specify failure action execute after in milliseconds

Hello Thiago, I have tested it and you are right. The time to wait before performing the specified action is, indeed, in minutes, not in milliseconds. Unfortunately, there is no way you can set it to execute after 30 seconds, the minimum time to wait before performing the action being 1 minute. Than...
by Catalin
Wed Jun 27, 2018 10:11 am
Forum: Common Problems
Topic: Windows installer has stoped working
Replies: 4
Views: 15105
 
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Re: Windows installer has stoped working

Hello, Can you give us some more details about your Operating System, please ? For example the Windows Version and Architecture. Can you replicate this behavior on multiple clean machines ? For testing purposes we always recommend to be used virtual machines with clean states so that when something ...
by Catalin
Wed Jun 27, 2018 8:59 am
Forum: Common Problems
Topic: Hi guys, i have a question about chained install.
Replies: 1
Views: 8485
 
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Re: Hi guys, i have a question about chained install.

Hello and welcome to our forums, Yes, this is the expected behavior. Chained packages are packages embedded in your MSI. That being said, if you don't enable the "Run as administrator" option in your current package, you will be asked for permision for each of your packages. Also keep in m...
by Catalin
Wed Jun 27, 2018 8:37 am
Forum: Common Problems
Topic: Running build/compile
Replies: 1
Views: 8801
 
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Re: Running build/compile

Hello and welcome to our forums, I have tried to reproduce your scenario, but I did not encounter any problems. I have created a setup using a trial version of Advanced Installer on a Virtual Machine and then imported it on Main Machine. Is this part of trial, where you can't fully test even though ...
by Catalin
Wed Jun 27, 2018 7:29 am
Forum: Common Problems
Topic: Exit silent installation when a batch file returns FALSE
Replies: 3
Views: 14214
 
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Re: Exit silent installation when a batch file returns FALSE

You're welcome! I am glad I could help.

Regards,
Catalin
by Catalin
Tue Jun 26, 2018 3:18 pm
Forum: Building Installers
Topic: Problem with custom package for Mozilla Firefox 60.0.2
Replies: 1
Views: 9325
 
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Re: Problem with custom package for Mozilla Firefox 60.0.2

Hello and welcome to our forums, ...the default shortcut on the desktop and in the start menu make an installation window appear shortly before starting Firefox The problem you are encountering may be an auto-repair (or a "self-healing") ran with "Basic UI". For more information ...
by Catalin
Tue Jun 26, 2018 12:56 pm
Forum: Common Problems
Topic: Files missing after upgrade
Replies: 1
Views: 9106
 
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Re: Files missing after upgrade

Hello, This may be caused by the fact that a file in your package ( in this case, a DLL ) has a lower version than the file already present on the machine. A major upgrade is a two-steps process: 1) the old version is uninstalled 2) the new version is installed For deciding if a file is installed or...
by Catalin
Tue Jun 26, 2018 9:52 am
Forum: Common Problems
Topic: Previous version not getting uninstalled
Replies: 1
Views: 9028
 
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Re: Previous version not getting uninstalled

Hello, Unfortunately, I could not reproduce your scenario. I have tried to follow it step-by-step but the problem did not reproduce. Can you please send us the .aip (project files) by e-mail at support at advancedinstaller dot com so we can investigate their settings, followed by a test case which r...
by Catalin
Mon Jun 25, 2018 4:10 pm
Forum: Common Problems
Topic: Will not run after install.
Replies: 5
Views: 19953
 
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Re: Will not run after install.

Hello, Just to make sure I fully understand your problem: Do you mean that your setup does not run the application after it is installed ? Or do you mean that your setup does not run properly ? Can you please send us the .aip (project file) by e-mail at support at advancedinstaller dot com so we can...
by Catalin
Mon Jun 25, 2018 2:53 pm
Forum: Common Problems
Topic: Do you have any specific hints for this?
Replies: 1
Views: 8549
 
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Re: Do you have any specific hints for this?

Hello Hagay and welcome to Advanced Installer forums, Yes, this is achievable by "Creating a Suite Installation" . As for the files you want to copy and don't have an installer, you can simply add them in "Files and Folder" page from the "Resources" group. If you want t...
by Catalin
Mon Jun 25, 2018 2:08 pm
Forum: Building Installers
Topic: problem with using the "Launch application at the end of installation" feature
Replies: 1
Views: 9020
 
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Re: problem with using the "Launch application at the end of installation" feature

Hello and welcome to Advanced Installer forums, First of all, sorry for the delayed reply. Unfortunately, there is no predefined support for your scenario. As a workaround, you can use a "Custom approach to launch a file, folder or URL" . After that, you can create a predefined "Launc...

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