phlow666
Posts: 144
Joined: Thu Jan 27, 2011 8:10 am
Location: Germany

Install software without a device C:\

Hi,
We have a client trying to install our software on a Terminal Server which doesn’t have a device C:\
Launching the setup.exe leads to the following error message during the preparation of the setup (unfortunately it’s in German, but it just says “invalid device C:\”):
deviceError.png
deviceError.png (55.41 KiB) Viewed 7152 times
I have checked our project, but I think we don’t have any critical path leading to device C:\
Are there any suggestions for solving this issue (i.e. installing software without a device C:\)?

Thanks a lot.
mihai.petcu
Posts: 3860
Joined: Thu Aug 05, 2010 8:01 am

Re: Install software without a device C:\

Hello,

Can you please send us the .AIP (project) and a verbose log of the installation to support at advancedinstaller dot com so we can investigate them?

All the best,
Mihai
Mihai Petcu - Advanced Installer Team
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