Installer starts re-installation after every reboot.

[sikander.hayat]

I have created an installer with version 13.8.1 and it works fine but once it is installed, the installation process starts after every reboot.
I am using Windows 7 for installation.
Let me know if I need to share further details.

[Sorin]

Hello and welcome to our forum,

This kind of behaviour can be encountered when using "Reboot system after installing the prerequisite" option in "Prerequisites" page for one of your setup prerequisites. By selecting this option, a scheduled task is created in order to continue the installation process after a reboot triggered by the prerequisite. After the system reboots, the setup is launched by the scheduled task and, then this scheduled task is then automatically removed. In your case it seems that the removal doesn't happen, thus the setup is launched on every boot.

You could try to manually delete this scheduled task from Windows Task Scheduler. If you cannot find a task in Task Scheduler, please check if the following registry keys contain a value which triggers the setup:

Code: Select all

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

or

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HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

Unfortunately, we cannot reproduce this behaviour on our machines. It will be helpful if you could find a pattern to reproduce it.

Best regards,
Sorin

[aduce@teltronic.es]

Hi.
We have the same problem, the setup restarts after every reboot.
We have several prerequisites but none of them have "Reboot system after installing the prerequisite" (see image).

All prerequisites witout "Reboot system after installing the prerequisite"

Captura2.PNG (240.36 KiB) Viewed 5851 times

Sometimes, the Advanced installer Setup creates a two-step installation for no apparent reason, rebooting automatically. A resume window is displayed asking to continue, although all the components have already been correctly installed .
At the same time, it creates a task on

Code: Select all

 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

which is never removed (even after rebooting).

This is an example of the task created by the installer on our server:

This is a example of the task on our server

Captura1.PNG (7.79 KiB) Viewed 5851 times

Advanced Installer version: 12.0.0.0
Build OS: Windows 7 Enterprise
Destination OS: Windows Server 2012

Thanks a lot

[Sorin]

Hello Aduce, and welcome to our forum!

Please send us the .AIP (project) to support at advancedinstaller dot com so we can investigate it. Also, it would be helpful if you provide a link of the installation setup which reproduces this behaviour. If you have any information that helps reproducing this issue, please share it with us.

Best regards,
Sorin