RCorum
Posts: 2
Joined: Thu Nov 02, 2017 8:00 pm

license sever hangs on license download

We are having a problem running the License Server Configuration Wizard.

When we put in the license key and click Finish, the windows displays "Attempting to download the license..." and just hangs there. This is a Windows 2008 R2 server with our server administrators new "secure server build" (whatever that means). Are there any firewall ports or special permissions required to perform this action?

Our admin doing this has no issue performing the installation so I would image he has the user permissions to the box.

Thank you.
RCorum
Posts: 2
Joined: Thu Nov 02, 2017 8:00 pm

Re: license sever hangs on license download

I just got a message back from my server admin. He selected a different port and it is working fine.

Thank you.
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: license sever hangs on license download

Hello and welcome to our forums,

Thank you for your follow up on this. I'm glad you got this working.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
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