mpande
Posts: 64
Joined: Tue Sep 28, 2021 1:52 pm

Updater Scheduled Task Errors

Hi! We have two sites that will not run their updater scheduled tasks.

One gives an error 0x2EFD. The forums seems to indicate this is a port blocking issue, but calling the directly Updater without the scheduled task worked fine, which would indicate this isn't caused by port blocking. Are there any suggestions about what we can examine?

The other site gives an error 0x2F19. I can't find any indication of what this error means. Are there any suggestions about what we can examine?

Thanks!
mpande
Posts: 64
Joined: Tue Sep 28, 2021 1:52 pm

Re: Updater Scheduled Task Errors

We've had other scheduled task errors we also can't identify:
0x2EF3 and 0xE00000E
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Updater Scheduled Task Errors

Hello Max,

Indeed, those error messages do not exist anywhere. I tried to find anyhting about them myself but I was not able to do so.

However, I found out that if you turn them from hex to decimal, you will be able to find something.

So far, here's what I found:

- Check the network, firewalls, and servers between the host and the device
- Validate your web certificate

In order to find more information yourself, please turn the return code from hex to decimal and you should be able to further investigate this.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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