I've got a couple of users who are experiencing a problem with updater.exe timing out before the file is returned. One of the users sent this email:
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The update page displays that an update is available and shows the URL for the update. However, when I click Next to download the update, it times out. Clicking Back and Next again does not cause it to retry. Once it has timed out I have no choice but to exit and relaunch the updater
utility.
Can you increase the timeout period? Our corporate firewall has a
mechanism that scans all incoming files for viruses before my web browser (or application) can have access to it. Effectively causing it to be
downloaded twice.
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Is there a workaround for this?
Thanks for your help.
Rex Conn
JP Software