themancorp
Posts: 4
Joined: Tue Aug 15, 2023 1:15 pm

Upgrade to 20.9.1 issue

There seems to be a problem which has been introduced since an upgrade from 20.8 to 20.9.1. Within the Organization -> Features and Components section, we used to have the Features defined at the top:
Features at top.png
Features at top.png (46.97 KiB) Viewed 10654 times
...but now I can also see them defined at the bottom as well:
Features at bottom.png
Features at bottom.png (12.51 KiB) Viewed 10654 times
This results in a duplication of the options when running the installer. Is there any idea when this can get fixed up?
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Upgrade to 20.9.1 issue

Hello and welcome to our forums,

I'm afraid I do not quite understand your scenario here.

If possible, could you please give me a step-by-step test-case (with expected and actual results) so I can follow it and run some tests on my end?

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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themancorp
Posts: 4
Joined: Tue Aug 15, 2023 1:15 pm

Re: Upgrade to 20.9.1 issue

This is to clarify the issue in more detail.

Back when we were using 20.8, AI would create an installer which ended up giving the user a choice of features to install:
208_inaction.png
208_inaction.png (34.56 KiB) Viewed 10012 times
But after an upgrade to 20.9 and then 20.9.1 the choice presented to the user gets mangled to this:
2091_inaction.png
2091_inaction.png (39.53 KiB) Viewed 10012 times
...with the feature options becoming duplicated below.
themancorp
Posts: 4
Joined: Tue Aug 15, 2023 1:15 pm

Re: Upgrade to 20.9.1 issue

After looking at what the problem may be, I noticed that the change appears to be related to the Organization -> Features and Components section.

Back in 20.8 AI would show this section as below:
208_features.png
208_features.png (55.85 KiB) Viewed 10005 times
But looking at this same page in 20.9 looks the same at the top, but also shows the .msi files duplicated at the bottom:
209_dupe.png
209_dupe.png (14.68 KiB) Viewed 10005 times
So I'm not sure what happened between 20.8 and 20.9 but it looks like its messed up my usage of the Features and Components.
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Upgrade to 20.9.1 issue

Hello,

If possible, please forward me the following resources:

- a copy of the AIP file that you used with version 20.8 (the one that you convert to 20.9 and this issue happens)

- a copy of the AIP file that you used with version 20.9/20.9.1 (the converted one)

by email at support at advancedinstaller dot com and I will have a look over this asap.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Upgrade to 20.9.1 issue

Hello,

This has been fixed in version 21.2 of Advanced Installer.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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