Tatyana Mykhnevych
Posts: 40
Joined: Thu Feb 13, 2020 4:47 pm

Uninstall of the main package triggered the installation for MariaDB missing prerequisite

Hello,

I have MariaDB 10.4 required prerequisite in my project. It is installed before Main Package. But I have a bug with the following steps to reproduce:
1. Install Application;
2. Uninstall MariaDB from Control Panel;
3. Uninstall Application.
Actual Result: MariaDB is installed on Application uninstall
Expected Result: MariaDB is not installed on Application uninstall

I use the latest version of AI (20.9.1). And it is written in release notes that this bug is fixed: https://www.advancedinstaller.com/relea ... l#bugfixes

My question is: why does it happen and how to avoid it?

Looking forward to hearing from you.

Best regards,
Tanya
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Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

Hello Tanya,

I've been able to reproduce the issue. Thank you for bringing it to our attention. We greatly appreciate your feedback.

I have forwarded this to our development team and we are actively working on a fix. Rest assured that your concern is receiving the attention it deserves, and we are committed to resolving it as soon as possible. We will keep you updated on the progress and notify you once the fix is available.

I apologize for any inconvenience caused by this.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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Tatyana Mykhnevych
Posts: 40
Joined: Thu Feb 13, 2020 4:47 pm

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

Hello Liviu,

Thank you for your reply and assistance! Looking forward to hearing from you.

Best regards,
Tanya
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

You're welcome, Tanya!

We will keep you informed about the progress.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

Hello Tanya,

I have news from our development team. It seems that this behavior caused by the condition field being empty in the Installation section.

This also happens if you have the Allow uninstall or Allow maintenance options checked from the Installation tab without having a condition added.

In order to fix this, you can either uncheck these options (Allow uninstall/maintenance) and add the Not Installed condition in the Install section, or add a condition (e.g Not Installed) to all condition fields:
prered condition.png
prered condition.png (48.69 KiB) Viewed 4869 times

Please let me know if that helped you.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Tatyana Mykhnevych
Posts: 40
Joined: Thu Feb 13, 2020 4:47 pm

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

Hello Liviu,

That helped, thank you and development team for help!

Best regards,
Tanya
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Uninstall of the main package triggered the installation for MariaDB missing prerequisite

You're always welcome, Tanya!

It's great to hear that everything is now working as expected.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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