Kfran
Posts: 12
Joined: Tue Dec 11, 2012 11:04 pm

Setup on Win11 is stuck at 'Searching for installed applications'

Setup compiled with 21.0.1 Enterprise
We've been using this for years without an issue.

I did an update to my program that I have done for years. It installs on a Windows 10 test machine with no problems.
On Windows 11 test machine. Problem.
Stuck on the 'Welcome to the Prerequisites Setup Wizard' page.
The Windows 11 test machine is a VMware Workstation.

An installer created with a version of Advanced Installer before 21.0.1 DOES work okay on this machine. This one...stuck.
20.9.0 had issues, from what I have read here. Looks like maybe still some issues?

What do you need from me for more information?
Kfran
Posts: 12
Joined: Tue Dec 11, 2012 11:04 pm

Re: Setup on Win11 is stuck at 'Searching for installed applications'

Well I waited a day so I did this:
Reinstalled AdvancedInstaller 20.7.1.
Rebuilt the setup.
Setup now works on Windows 11
Something is wrong with 21.0.1
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Setup on Win11 is stuck at 'Searching for installed applications'

Hello,

This could be related to recent changes to our Prerequisite support.

Can you please send us the .AIP (setup project) file by email to support at advancedinstaller dot com so we can further test and investigate this?

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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Kfran
Posts: 12
Joined: Tue Dec 11, 2012 11:04 pm

Re: Setup on Win11 is stuck at 'Searching for installed applications'

I have sent it.
Thank you!
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Setup on Win11 is stuck at 'Searching for installed applications'

Hello,

We received your email. This is currently under our investigation and we will reply to your email as soon as possible.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Setup on Win11 is stuck at 'Searching for installed applications'

Hello,

We have tested this and we can confirm that this indeed is a bug on our side.

I have reported this issue to our development team and a fix will be included in the next version of Advanced Installer. As soon as the fix will be released we will notify you on this forum thread.

I apologize for any inconvenience caused by this.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

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