odenstress
Posts: 2
Joined: Fri Nov 03, 2023 9:12 am

Uninstalling did not delete certain files 

I am working on an installer project that installs and configures IIS. Install is operational. Uninstalling is successful—except on one machine. For some reason, all of the files are left in c:\inetpub\wwwroot after removal. The App Pool and Virtual Dir are deleted. basket random

Is there anyone who has a good tool or process for cleaning these up?

It didn't help that I tried going through the registry and deleting every key that contained the product name, product code, and package code. The fact that they are so full of malware makes me reluctant to utilize any online.

Many thanks!
Kelly Leonard
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Uninstalling did not delete certain files 

Hello Kelly and welcome to our forums,

The only tool I'm aware of is the FixIt tool from Microsoft: Fix problems that block programs from being installed or removed.

Hope this helps somehow!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”