PPRiphagen
Posts: 11
Joined: Wed May 12, 2010 8:31 am

SEH_AV_READ_BADPTR after Advanced Installer Upgrade 21.0.1

Hello

We have been using Advanced Installer for many years and updating our aip since 12.3.1.
Last years we have been running 17.1.1 without problems, but now we've upgraded to 21.0.1.

Running the installer only shows an empty welcome screen, and in Advanced installer, when trying to load the Welcome Screen, we get an access violation:

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x00f1f275]

Advanced Installer 21.0.1 build 2178626c
*** Stack Trace (x86) ***

[0x00f1f275] -----
[0x0174579c] -----
[0x01806352] -----
[0x018066a0] -----
[0x01805b35] -----
[0x017d46fb] -----
[0x016bb52d] -----
[0x016ba01c] -----
[0x71d72db1] Ordinal382()
[0x71e37387] TaskDialog()
[0x71d6add0] ImageList_WriteEx()
[0x762f2bc3] Ordinal2713()
[0x762e39b6] CallWindowProcW()
[0x762e3327] CallWindowProcW()
[0x00420806] -----
[0x705651a3] -----
[0x762f2bc3] Ordinal2713()
[0x762e39b6] CallWindowProcW()
[0x762e2275] DispatchMessageW()
[0x762e1dc0] DispatchMessageW()
[0x0043ec31] -----
[0x006908a3] -----
[0x0043f776] -----
[0x01fd71a4] -----
[0x75087ba9] BaseThreadInitThunk()
[0x7732bd3b] RtlInitializeExceptionChain()
[0x7732bcbf] RtlClearBits()
[0x00030000] MODULE_BASE_ADDRESS

Do you have suggestions for this? Thank you.
I could send you the project file if you need it.
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: SEH_AV_READ_BADPTR after Advanced Installer Upgrade 21.0.1

Hello Patrick,

As I see, my colleague Eusebiu has replied to you over the email.

Please continue the conversation there to avoid duplicate threads.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”