MercuryMage
Posts: 11
Joined: Wed Mar 08, 2023 5:21 pm

Verbose log and msiexec log contain contradicting installation status

I installed an msi with verbose logging enabled in Install Parameters. I installed the msi using:

msiexec /i SIMS-QA-Installer-2023.1.8761.24128.msi /L*V "N:\IT Documents\SIMS-Installer\Logs\TestMSIExecInstall.log"

The verbose log says the install failed but I cannot find a reason, while the msiexe install log using /L*V says the install succeeded. The install looks to be working. I've included the logs. Any thoughts?
Attachments
MSIfc1cb.LOG
(63.12 KiB) Downloaded 130 times
TestMSIExecInstall.log
(403.92 KiB) Downloaded 103 times
MercuryMage
Posts: 11
Joined: Wed Mar 08, 2023 5:21 pm

Re: Verbose log and msiexec log contain contradicting installation status

Error is 1602 but Google gives me nothing to work with
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Verbose log and msiexec log contain contradicting installation status

Hello,

This is indeed quite strange.

Are these two logs from the exact same installation?

I'm asking because you normally wouldn't need to enable the log option from "Install Parameters" if you're running the MSI using /L*V option, which should give more details.

Additionally, does your app work fine after the installation? If the application works fine and there are no missing components, I would say it's safe to assume the installation succeeded.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”