Unsupported 16-bit application

[yuan8289840]

Why is this error prompted when the installation package is 32-bit? When opening the installation package

[Catalin]

Hello and welcome to our forums,

If possible, could you please provide a screenshot of the error you are encountering?

Best regards,
Catalin

[yuan8289840]

Hello and welcome to our forums,

If possible, could you please provide a screenshot of the error you are encountering?

Best regards,
Catalin

The program or feature "\XXXXXXXXXX\XXXX.exe" cannot start or run because it is not compatible with 64-bit versions of Windows. Please contact the software vendor to inquire about a version compatible with 64-bit Windows.

The package I chose is 32-bit

[Liviu]

Hello,

I'm not sure why this happens.

To assist us in conducting a thorough investigation of this issue, we kindly request that you send us the .AIP (project setup) file and a download link for your setup package via email to support at advancedinstaller dot com.

Best regards,
Liviu