csoltenborn
Posts: 9
Joined: Wed Nov 20, 2019 1:05 pm

Text controls disappear on pressing Alt or Tab key

Hi,

my installers contain a custom dialog page with a GroupBox and two pairs of Text and Edit, the former being the label for the latter in both cases. Everything works just fine except one kind of weird behavior: If the dialog page is shown and the user presses the Alt or Tab key, the Text labels disappear. Going back to the former dialog page and then forward again to the custom dialog page results in the labels being shown again, and pressing Alt or Tab lets them disappear again.

What am I doing wrong?

Thanks
Christian
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Text controls disappear on pressing Alt or Tab key

Hello Christian,

This seems like a strange behavior, indeed.

I have tried testing this, but I was unable to reproduce the behavior.

Could you please give me some more details about this?

For instance, what Advanced Installer version are you using to build your project. Do you use the "Enhanced User Interface" option ("Themes" page --> "Settings" tab --> "User Interface" section)?

If possible, could you please create a test project (.AIP file) which reproduces this issue (it can be empty, no files are needed) and forward it to me, either here or by e-mail at support at advancedinstaller dot com?

Looking forward to hearing from you.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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csoltenborn
Posts: 9
Joined: Wed Nov 20, 2019 1:05 pm

Re: Text controls disappear on pressing Alt or Tab key

Hi Catalin,

I'm using version 16.4.1 to edit the .aip file, and I'm building the installers with version 16.5 (via Azure DevOps/yaml build) and 16.4.1 (locally). I'm using the Enhanced User Interface "Only on install".

I have sent an according test project to Advanced Installer support, subject: "Text controls disappear on pressing Alt or Tab key: Sample .aip file". I have also referenced this posting.

Cheers,
Christian
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Text controls disappear on pressing Alt or Tab key

Hello Christian,

Thank you for the provided .AIP file.

I was indeed able to reproduce the described behavior.

This issue seems to be cause by our "Enhanced User Interface" option. I have reported this and hopefully this will be fixed in a future version of Advanced Installer.

Thank you for bringing this to our attention.

Until then, I am afraid that the only workaround would be to disable the "Enhanced User Interface" option (if your main project doesn't contain something that relies on it - e.g. a theme like the Surface theme).

I will update this thread as soon as the issue will be fixed.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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csoltenborn
Posts: 9
Joined: Wed Nov 20, 2019 1:05 pm

Re: Text controls disappear on pressing Alt or Tab key

Ok, thanks for letting me know!
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Text controls disappear on pressing Alt or Tab key

You are always welcome, Christian!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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csoltenborn
Posts: 9
Joined: Wed Nov 20, 2019 1:05 pm

Re: Text controls disappear on pressing Alt or Tab key

Hi Catalin,

I just noticed by chance that disabling the Enhanced User Interface option has one severe drawback for our installer: The Placeholder text of our text boxes is not shown any more.

Since we consider this behavior worse than the actual bug (of disappearing labels), we have re-enabled the Enhanced User Interface option. Thus, we would like to encourage you guys to fix this bug rather quickly if possible ;-)

Cheers,
Christian
Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Text controls disappear on pressing Alt or Tab key

Hello Christian,

Thank you for your followup on this. I have forwarded your feedback to our development team and hopefully this will be fixed in a timely manner.

I will update this thread as soon as this issue will be fixed.

Thank you for your understanding.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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Catalin
Posts: 6608
Joined: Wed Jun 13, 2018 7:49 am

Re: Text controls disappear on pressing Alt or Tab key

Hello,

This has been fixed in version 16.9 of Advanced Installer, released on March 17th, 2020.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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