bickyz
Posts: 8
Joined: Tue May 12, 2020 6:42 pm

Repackaged software appears twice in Control Panel - Programs and Features

Hi,
I have repackaged one of your legacy software (exe) on fresh VM & created MSI. After installing the software, it is appearing twice in the Control Panel - Programs and Features.

"legacysoft.exe /?" shows pop-up with InstallShiel. It doesn't support silent install.
Extracting legacysoft.exe shows legacysoft.msi & isscript.msi.


Any help would be much appreciated, thank you
Catalin
Posts: 6600
Joined: Wed Jun 13, 2018 7:49 am

Re: Repackaged software appears twice in Control Panel - Programs and Features

Hello,
I have repackaged one of your legacy software (exe) on fresh VM & created MSI. After installing the software, it is appearing twice in the Control Panel - Programs and Features.
Unfortunately, I can not say for sure why this happens.

In order for me to further investigate this, could you please forward me, by e-mail at support at advancedinstaller dot com, a download link for the legacy software you are trying to repackage?

Additionally, could you please take a screenshot with the two entries from the Control Panel and forward it to me as well?
After installing the software, it is appearing twice in the Control Panel - Programs and Features.
Did you install the repackaged MSI on the same machine where you did the repackage process or on a clean machine?

Looking forward to hearing from you!

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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