MercuryMage
Posts: 11
Joined: Wed Mar 08, 2023 5:21 pm

Application folder is using old product name

I changed the product name from SIMS-QA to SIMS and for some reason the installation application folder is still reflecting the old name. I don't see the name anywhere in the aip file so I don't know where this is coming from. Application folder is unchanged from [ProgramFilesFolder][ProductName]. I've attached the screenshot of the installer run, the application folder settings, and the notepad++ search for SIMS-QA.
2023-10-18_11-42-27.png
2023-10-18_11-42-27.png (23.8 KiB) Viewed 6818 times
2023-10-18_11-44-28.png
2023-10-18_11-44-28.png (115.67 KiB) Viewed 6818 times
2023-10-18_11-46-22.png
2023-10-18_11-46-22.png (5.3 KiB) Viewed 6818 times
Liviu
Posts: 1048
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Application folder is using old product name

Hello and welcome to our forums.

Does this happen during an upgrade? If so, can you please check to see if the "Use original installation path when upgrading" option is checked on the Upgrades page?

If this still happens with the above option unchecked, to facilitate a more in-depth investigation of this issue, could you kindly email the following resources to support at advancedinstaller dot com:

1. your .AIP project file.
2. a download link for your setup package.
3. an installation log.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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