Aswathy Jaganath
Posts: 11
Joined: Mon Jul 03, 2023 7:04 am

Error occurs when downgrading two versions .

When I try to downgrade from one version to other version of an application it will results in an error .I can't complete the installation process.
Liviu
Posts: 1054
Joined: Tue Jul 13, 2021 11:29 am
Contact: Website

Re: Error occurs when downgrading two versions .

Hello,

Do you use our predefined support for downgrade?

Can you please send us by email to support at advancedinstaller dot com the following resources:

1. the .AIP (setup project) file for the old and the new project.
2. a download link for the old and new setup.
3. an installation log when performing the downgrade process.

Looking forward to hearing from you.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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