Hello,
Have you tried to use our "Access 2010 Runtime" predefined prerequisite from
"Prerequisites" page? If not, you should add it to your application package.
If the issues will not be resolved using "Access 2010 Runtime" added as a prerequisite to your package, then you should add it as a
custom launch condition from our "Launch Conditions" page. In this way users will have to install Microsoft Office Access 2010 on their machines, in order to install your application package.
All the best,
Daniel