santan
Posts: 1
Joined: Fri Jan 05, 2018 8:01 am

Pre-requisite opened browser runs in backgound UI

I wanted to package python exe service with single MSI. Service is basically REST implementation and the consumer for the API is "Chrome Browser WebExtension" which calls this API.

During installation we want to check if there is chrome browser installed, If not download from link and install it as per-requisite. Here we have set the options "Open website in default Internet browser" and given link "https://www.google.com/chrome/browser/d ... index.html". But the default browser opens the link in background and on foreground we have Advance Installer popup which basically prevent us from clicking the download link on browser web page (PFA screenshot).

We have tried all dialog options :
- Full UI --> Shows the popup as in attached screenshot.
- Basic UI --> No popup but we get 1001 error.
- Silent Install --> It does not wait for the per-requisite to install and continues with installation.

Can you please help us with getting this issue resolved.
image.png
image.png (111.32 KiB) Viewed 1013 times
Thanks,
Santan
Daniel
Posts: 8238
Joined: Mon Apr 02, 2012 1:11 pm
Contact: Website

Re: Pre-requisite opened browser runs in backgound UI

Hello Santan and welcome to our forums,

I've tested the scenario but cannot replicate the issue. Can you please send us the .aip (project file) to support at advancedinstaller dot com so we can investigate its settings?

Also, do you replicate the issue on multiple machines? For testing purposes we always recommend to be used virtual machines with clean states so that when something goes wrong you can easily revert to a clean state of the virtual machine.

As a side note, you could use the "Download single file from URL" option and provide a direct download link for the Chrome prerequisite setup. This way the main setup package will automatically download and launch the prerequisite setup.

All the best,
Daniel
Daniel Radu - Advanced Installer Team
Follow us: Twitter - Facebook - YouTube

Return to “Common Problems”