Posts: 27
Joined: Sat Jan 06, 2024 4:56 pm

Auto Updater Not Removing Old Version from Control Panel

I'm using Auto Updater to update my application by downloading a full new version, removing the old one, and installing the new one.

When I view my Add/Remove Programs, I see that older entries of the app is not removed
Screenshot 2024-04-27 at 2.38.54 AM.png
Screenshot 2024-04-27 at 2.38.54 AM.png (85.6 KiB) Viewed 1492 times

When I look at my updates file though, I see I have specified all those versions for replacement.
Screenshot 2024-04-27 at 2.39.29 AM.png
Screenshot 2024-04-27 at 2.39.29 AM.png (125.03 KiB) Viewed 1492 times

Why is the auto update not deleting older version? The files in the file system are all updated the only trace I can see is the entry in the Add/Remove Programs.
Posts: 6786
Joined: Wed Jun 13, 2018 7:49 am

Re: Auto Updater Not Removing Old Version from Control Panel


If you manually run the latest version over any of the pervious versions, do you still encounter the same behavior?

Additionally, could you please forward me the following resources by email at support at advancedinstaller dot com so I can further investigate this:

- a copy of the AIP file

- a copy of the upgrades config file

- a download link for one of your older setups so I can test this upgrade scenario

Best regards,
Catalin Gheorghe - Advanced Installer Team
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