Hi Catalin,
Was the information above sufficient to reproduce the issue or do you need more?
Regards,
Harvey
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Search found 19 matches
- Tue Sep 17, 2019 4:49 am
- Forum: Common Problems
- Topic: 15.6 crashes when building with custom prerequisite
- Replies: 4
- Views: 5640
- Jump to post
- Tue Sep 10, 2019 11:43 pm
- Forum: Common Problems
- Topic: 15.6 crashes when building with custom prerequisite
- Replies: 4
- Views: 5640
- Jump to post
Re: 15.6 crashes when building with custom prerequisite
Hi Catalin,
To be fully honest with you, I do not think that this issue is related to the install condition of the prerequisite.
It seems that it is related to a prerequisite, specifically to 64 bit one. I have created one for 32 bit and one for 64 bit. Deleting 64 bit prerequisite and with 32 ...
To be fully honest with you, I do not think that this issue is related to the install condition of the prerequisite.
It seems that it is related to a prerequisite, specifically to 64 bit one. I have created one for 32 bit and one for 64 bit. Deleting 64 bit prerequisite and with 32 ...
- Tue Sep 10, 2019 6:40 am
- Forum: Common Problems
- Topic: 15.6 crashes when building with custom prerequisite
- Replies: 4
- Views: 5640
- Jump to post
15.6 crashes when building with custom prerequisite
[SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x0183da5f]
Advanced Installer 15.6 build 0c40bd432e
*** Stack Trace (x86) ***
[0x0183da5f] -----
[0x0183e5a2] -----
[0x01b8ebeb] -----
[0x01b8e3d7] -----
[0x01b9164a] -----
[0x0296f7a8] -----
[0x018dd2a8] -----
[0x01a01610 ...
- Wed Jun 12, 2019 12:15 am
- Forum: Common Problems
- Topic: Launch app as current user after escalation in Vista/Win7
- Replies: 8
- Views: 28506
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Re: Launch app as current user after escalation in Vista/Win7
Hi Dan,
I got it working following the instructions in that forum thread.
Thanks,
Harvey
I got it working following the instructions in that forum thread.
Thanks,
Harvey
- Tue Jun 04, 2019 6:12 am
- Forum: Common Problems
- Topic: Launch app as current user after escalation in Vista/Win7
- Replies: 8
- Views: 28506
- Jump to post
Re: Launch app as current user after escalation in Vista/Win7
Hi Dan,
Application does not have to be installed as admin but it has additional features enabled only if it is ran as admin.
Users installing as admin expect to have those features available immediately if they choose to start the app via the checkbox, otherwise checkbox start option is a bit ...
Application does not have to be installed as admin but it has additional features enabled only if it is ran as admin.
Users installing as admin expect to have those features available immediately if they choose to start the app via the checkbox, otherwise checkbox start option is a bit ...
- Wed May 29, 2019 12:58 am
- Forum: Common Problems
- Topic: Launch app as current user after escalation in Vista/Win7
- Replies: 8
- Views: 28506
- Jump to post
Re: Launch app as current user after escalation in Vista/Win7
Hi Dan,
How do I get the old behaviour back?
If a user ticks the checkbox on Finish page to launch my application after the installation I want it to run at the same level that installer had.
Regards,
Harvey
How do I get the old behaviour back?
If a user ticks the checkbox on Finish page to launch my application after the installation I want it to run at the same level that installer had.
Regards,
Harvey
- Tue Apr 16, 2019 4:22 am
- Forum: Common Problems
- Topic: Can't delete "Required Item"
- Replies: 1
- Views: 2333
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Can't delete "Required Item"
I was attempting to delete an executable files that used to launched at the end of installation. Advanced Installer warned me that this a "Required Item" and Search button on the dialogue found the reference correctly.
I proceeded to remove the reference (set a different executable to launched at ...
I proceeded to remove the reference (set a different executable to launched at ...
- Wed Aug 08, 2018 11:26 pm
- Forum: Common Problems
- Topic: Installation cancelling itself without user interaction
- Replies: 18
- Views: 28579
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Re: Installation cancelling itself without user interaction
We had a further follow up from our customer regarding this issue. Although LZMA workaround helped they continued investigating.
They first updated root certificates but that didn't help. However, when they followed up with opening ports 80 and 443 on the affected server suddenly the issue went ...
They first updated root certificates but that didn't help. However, when they followed up with opening ports 80 and 443 on the affected server suddenly the issue went ...
- Tue Jul 24, 2018 11:56 pm
- Forum: Common Problems
- Topic: Installation cancelling itself without user interaction
- Replies: 18
- Views: 28579
- Jump to post
Re: Installation cancelling itself without user interaction
LZMA workaround (as suggested in another thread mentioned here) worked. It does pop up the warning but allows installation to continue.
We guess CA Root Certificates on that server were probably out of date as it did not have internet access (although it was setup to receive updates from another ...
We guess CA Root Certificates on that server were probably out of date as it did not have internet access (although it was setup to receive updates from another ...
- Tue Jul 24, 2018 12:54 am
- Forum: Common Problems
- Topic: Installation cancelling itself without user interaction
- Replies: 18
- Views: 28579
- Jump to post
Re: Installation cancelling itself without user interaction
Hi Daniel,
We are encountering this issue as well -- install progresses up to a point where it suddenly asks the user if he wants to cancel and there is no way to go past that point.
Customer has Windows Server 2016. Application installs correctly on a fresh install of Windows Server 2016 but not ...
We are encountering this issue as well -- install progresses up to a point where it suddenly asks the user if he wants to cancel and there is no way to go past that point.
Customer has Windows Server 2016. Application installs correctly on a fresh install of Windows Server 2016 but not ...
- Wed May 10, 2017 12:26 am
- Forum: Common Problems
- Topic: <AI_REPOSITORY>dictionaries\ui_en.ail is ignored
- Replies: 3
- Views: 4910
- Jump to post
Re: <AI_REPOSITORY>dictionaries\ui_en.ail is ignored
Hi Sorin,
Thanks for the reply but that's not the issue here.
I do not trigger builds from AI. AI build is triggered by Jenkins.
I have just tried building from AI and it works. But when Jenkins builds it then it doesn't work. AI and Jenkins are installed in the same VM and when modifying the ...
Thanks for the reply but that's not the issue here.
I do not trigger builds from AI. AI build is triggered by Jenkins.
I have just tried building from AI and it works. But when Jenkins builds it then it doesn't work. AI and Jenkins are installed in the same VM and when modifying the ...
- Tue May 09, 2017 5:04 am
- Forum: Common Problems
- Topic: <AI_REPOSITORY>dictionaries\ui_en.ail is ignored
- Replies: 3
- Views: 4910
- Jump to post
<AI_REPOSITORY>dictionaries\ui_en.ail is ignored
Hi,
I want to change a radio button text on LicenseAgreementDlg from "I accept the terms in the License Agreement" to "I have read and accept the terms in the License Agreement".
I went to Translations -> Default Strings and changed RadioButton.Text.IAgree#1 to my new string.
AI created <AI ...
I want to change a radio button text on LicenseAgreementDlg from "I accept the terms in the License Agreement" to "I have read and accept the terms in the License Agreement".
I went to Translations -> Default Strings and changed RadioButton.Text.IAgree#1 to my new string.
AI created <AI ...
- Thu Feb 09, 2017 2:53 am
- Forum: Common Problems
- Topic: Signing error
- Replies: 22
- Views: 24091
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Re: Signing error
Hi Daniel,
Can you please try to manually launch the timestamp URL in the Internet Explorer web browser and see if it can be successfully reached just after such a signing error occurs? You can find the timestamp URL in your setup project in "Digital Signature" page -> "Timestamp Service URL ...
Can you please try to manually launch the timestamp URL in the Internet Explorer web browser and see if it can be successfully reached just after such a signing error occurs? You can find the timestamp URL in your setup project in "Digital Signature" page -> "Timestamp Service URL ...
- Wed Feb 01, 2017 10:16 pm
- Forum: Common Problems
- Topic: Signing error
- Replies: 22
- Views: 24091
- Jump to post
Re: Signing error
Getting the same error with AI 13.4.
19:54:54 Building package (en): C:\Program Files (x86)\Jenkins\jobs\Build XXXXXXX\workspace\Installation\AdvancedInstall\YYYYYYYYYY.exe
19:54:54 Preparing files
19:57:18 The digital signing of the APPDIR\jre\bin\ZZZZZZZZZZZ.exe file failed. Error message ...
19:54:54 Building package (en): C:\Program Files (x86)\Jenkins\jobs\Build XXXXXXX\workspace\Installation\AdvancedInstall\YYYYYYYYYY.exe
19:54:54 Preparing files
19:57:18 The digital signing of the APPDIR\jre\bin\ZZZZZZZZZZZ.exe file failed. Error message ...
- Wed Mar 16, 2016 5:42 am
- Forum: Common Problems
- Topic: Absolute/relative paths
- Replies: 6
- Views: 7583
- Jump to post
Re: Absolute/relative paths
path variables are useless to me since they are relative.
I examined the links you've provided; I was already familiar with them all (or so I thought) but somehow got the impression that the path variables contain relative paths.
I see now that this is not the case:
<?xml version="1.0" encoding ...
I examined the links you've provided; I was already familiar with them all (or so I thought) but somehow got the impression that the path variables contain relative paths.
I see now that this is not the case:
<?xml version="1.0" encoding ...