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by samfogarty
Tue Apr 18, 2017 6:36 am
Forum: Feature Requests
Topic: How do I update license features without requiring them to manually re-register?
Replies: 5
Views: 8898
 
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Re: How do I update license features without requiring them to manually re-register?

Hi Eusebiu,

I meant to say that "RegisterStr" is already the function that I am attempt to use to silently re-register the application (when I have checked that there is a license discrepancy and wish it to be updated). However, it seems to behave quite differently from the other registrations ...
by samfogarty
Fri Apr 07, 2017 12:33 am
Forum: Feature Requests
Topic: How do I update license features without requiring them to manually re-register?
Replies: 5
Views: 8898
 
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How do I update license features without requiring them to manually re-register?

Hello,

If a company renews their subscription, we would like to be able to update license features quietly in the background, without the need for all their users to explicitly re-register - like, for example, if we change the expiration date of their license. We use the license server ...
by samfogarty
Fri Nov 11, 2016 4:12 am
Forum: Common Problems
Topic: Early license expiration
Replies: 4
Views: 8830
 
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Re: Early license expiration

I believe I understand the issue now - and have determined it was not a fault with Advanced Installer.
by samfogarty
Wed Nov 09, 2016 6:21 am
Forum: Common Problems
Topic: Early license expiration
Replies: 4
Views: 8830
 
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Re: Early license expiration

I have not triggered early expiration on in-house machines, no. A few customer licenses expired after about four months. I would expect building a clean repeatable test case like you describe is approximately impossible.

I was hoping you might have information about possible user actions that could ...
by samfogarty
Mon Nov 07, 2016 4:22 am
Forum: Common Problems
Topic: Early license expiration
Replies: 4
Views: 8830
 
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Early license expiration

Hi there,

We've had a few customers seem to have an early software license expiration. I am being asked to provide answers as to why this is occurring.
For example, a client with date field: 'EXP=07/21/2026;' expired recently.

Any thoughts?

Thank you,

Sam.

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