Search found 20 matches

by mrichter
Fri Dec 18, 2009 1:45 am
Forum: Common Problems
Topic: JRE not detected on 64 bit windows 7
Replies: 1
Views: 4113

JRE not detected on 64 bit windows 7

Hi, I am having a problem with AI not detecting the installed JRE on 64-bit windows 7 (see attached screenshot). A 32-bit build works fine. Both the java exe launcher and the install package do not detect the JRE. I had to remove the JRE prerequisite to get the package to install. If I select the lo...
by mrichter
Wed Oct 28, 2009 1:39 am
Forum: Common Problems
Topic: Another instance of setup is already running
Replies: 8
Views: 49446

Another instance of setup is already running

Hi, One of my users has reported this error "Another instance of setup is already running" however they assure me that there is no other instance of setup running. They have tried rebooting and even redownloading the package but this message is alawys displayed. Any advice on how to get around this?...
by mrichter
Fri Feb 06, 2009 10:12 am
Forum: Common Problems
Topic: failed to get the module path
Replies: 23
Views: 11181

Re: failed to get the module path

Hi Paul, I think this error message is a bit of a catch all so when the launcher fails this is what you get. I am getting this problem with only some of my Vista installs and I do not have any folders installed into APPDIR. I think my problem is also permissions related but I just havn't been able t...
by mrichter
Mon Jan 26, 2009 11:58 am
Forum: Common Problems
Topic: failed to get the module path
Replies: 23
Views: 11181

Re: failed to get the module path

Thanks cosmin, I have sent you an email with the details you requested. This user did upgrade from a previous version however it appears that the install package does not work for them. They uninstalled this version and reverted back to the old version and it works fine. I then asked them to try the...
by mrichter
Sat Jan 24, 2009 10:47 am
Forum: Common Problems
Topic: failed to get the module path
Replies: 23
Views: 11181

Re: failed to get the module path

Thanks cosmin, but I was hoping for a more technical explanation such that I can try to replicate this problem. eg: the path jvm.dll could not be found or perhaps an entry point is missing. From your description though it appears that this is some sort of catch all error. I have recently released a ...
by mrichter
Fri Jan 23, 2009 4:37 am
Forum: Common Problems
Topic: failed to get the module path
Replies: 23
Views: 11181

Re: failed to get the module path

Hi cosmin, I originally reported this problem and since then I implemented your workaround and released my application. The majority of my users are working fine however there is small minority still getting this error. Can you please supply some more details as to the cause of this useless error me...
by mrichter
Tue Jan 13, 2009 10:12 am
Forum: Feature Requests
Topic: Liceense Check Manadates Windows Registry
Replies: 2
Views: 2812

Re: Liceense Check Manadates Windows Registry

Thanks Cosmin, Spawning the reg executable is exactly what I previously did however it is plagued with problems. Many corporates have policies that prevent registry changes and also the Vista UAC is causing me no end of pain. I have sinced upgraded to use JNI and this has improved things but I still...
by mrichter
Mon Jan 12, 2009 4:08 am
Forum: Feature Requests
Topic: Liceense Check Manadates Windows Registry
Replies: 2
Views: 2812

Liceense Check Manadates Windows Registry

Hi, One thing that has always annoyed me about AI is the fact that the license check mandates the use of the windows registry. Java has no API for the windows registry and now with the Vista UAC cracking down on it this has over complicated license checking for our Java app. It would be great if we ...
by mrichter
Sat Dec 27, 2008 3:04 am
Forum: Common Problems
Topic: failed to get the module path
Replies: 23
Views: 11181

failed to get the module path

Hi, I am having a problem with a java application built with AI 6.7.1. When I install the compiled package and run the executable I get a "failed to get the module path" error. If I replace the exe built by AI 6.7.1 with one built with a previous version (not sure which one) it works fine. Do I need...
by mrichter
Tue Dec 02, 2008 10:38 pm
Forum: Feature Requests
Topic: Why bother with maintenance?
Replies: 4
Views: 4070

Re: Why bother with maintenance?

Thanks cosmin, I am more referring to major new features suchs as List Websites and Virtual Directories Prerequisites Repository Advanced Licensing ICE Validation The minor enhancements you refer to are nice but do not add a lot of value. I have been a AI user now for nearly 2 years and I feel that ...
by mrichter
Tue Dec 02, 2008 10:27 am
Forum: Feature Requests
Topic: Why bother with maintenance?
Replies: 4
Views: 4070

Why bother with maintenance?

Hi,

I am very annoyed to see that in the latest release of AI 6.7 all of the major new features are for the enterprise edition only. This is true of last couple of releases. When are the rest of us going see some value for our maintenance plans. I will be very reluctant to renew mine.

:x -Mark
by mrichter
Mon Sep 01, 2008 3:42 am
Forum: Common Problems
Topic: MSVCR71.dll not found
Replies: 1
Views: 1269

MSVCR71.dll not found

Hi, Some of my users are getting the following message after having installed my application. This application failed to start because MSVCR71.dll was not found. Re-installing the application may fix this problem. I did a search and there appears to be some history on this problem however it was sup...
by mrichter
Thu Jan 17, 2008 2:21 am
Forum: Common Problems
Topic: Corrupt Installation
Replies: 1
Views: 1606

Corrupt Installation

Hi, I have a user who has a corrupt installation and I do not know how to fix it. When they try to uinstall the existing version they get an error that says there is a problem with windows installer package, program required could not be run to contact vendor. . When they try to install it again the...
by mrichter
Tue Nov 13, 2007 10:13 pm
Forum: Common Problems
Topic: Package created with v6 will not upgrade packages created v5
Replies: 2
Views: 2046

Thank You! that was it.
by mrichter
Tue Nov 13, 2007 6:13 am
Forum: Common Problems
Topic: Package created with v6 will not upgrade packages created v5
Replies: 2
Views: 2046

Package created with v6 will not upgrade packages created v5

Hi, I have a major problem in which an install package created with advi6 will not upgrade a product that was created with advi5. The adv6 created package correctly detects that a previous version is installed and then uninstalls it however it does not correctly install the new version. The installe...