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by Lubert
Thu Feb 08, 2024 9:25 am
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Hello Catalin,

unfortunately the problem has returned: again the installer will not update any satellite-instances :(

The installer is seemingly doing a lot of things but at the end of the day it does nothing...

Find the associated run log file attached...

Best regards ,
Lubert
by Lubert
Thu Jan 12, 2023 9:56 am
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Hello Liviu,

can you roughly estimate when this issue will be fixed?
It has become really urgent for us in the meantime...

BR
Lubert
by Lubert
Fri Sep 23, 2022 8:42 am
Forum: Common Problems
Topic: Name for multiple instance lost
Replies: 1
Views: 4459
 
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Name for multiple instance lost

Hello,

we have problem installing another instance for our product: the instance name we select in our installer is gone when the
installation process starts.

That is not happening in all environments. But it would be nice if it works in every environment :)

We cannot find the cause for that ...
by Lubert
Mon Sep 19, 2022 3:17 pm
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Here's the corresponding log file for the upgrade-process...
by Lubert
Mon Sep 19, 2022 3:16 pm
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Hello Liviu,

I tested the new settings today and i can say we are close but the cow is not from the ice yet.

If I followed your instructions and installed / uninstalled the application in the correct order - it was working as intended.

But if i upgrade the main instance first and then the inst1 ...
by Lubert
Thu Sep 15, 2022 7:54 am
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Hello Liviu,

unfortunately none of your solutions helped us:

Changing the detection to "Detect and upgrade all languages" brought no difference. Changing the folder operation to overwrite existing files
made no difference, too.

Creating a new project from template resulted in a different product ...
by Lubert
Tue Sep 13, 2022 8:26 am
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

Hello Liviu,

i already want to say thank you for your help in this subject.

You are right if i just install our service on a clean machine and do an de-installalltion it works as intended.

After some further investigation i found out that on the machine, where the problem was discoverd, the ...
by Lubert
Thu Sep 08, 2022 12:43 pm
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Re: Uninstaller for multi-instance not working

While I am testing I want to provide you with the missing repository files (see attached).

What I do not understand:
If there is a refcounter on the components: Why is the first instance working properly and only the
other instances do have this problem?
by Lubert
Tue Sep 06, 2022 9:00 am
Forum: Common Problems
Topic: Uninstaller for multi-instance not working
Replies: 15
Views: 20649
 
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Uninstaller for multi-instance not working

I have created an installer project (using advanced installer 19.8.1) that allows to install multiple instances of our product.

The installation and uninstallation of the main instance works fine, so the installation of other instances.

The problem: If i want to uninstall one of the other ...
by Lubert
Mon Feb 08, 2021 4:29 pm
Forum: Building Installers
Topic: Multiple Instances: Parameters
Replies: 1
Views: 2436
 
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Multiple Instances: Parameters

Hello,

I created an installer just for a database setup. I marked the necessary install parameters,
such as username, password, hostname etc., as persistent.

Because we need more than one database instance I also checked "Generate instances at installation time" and "Generate new GUIDs" for ...
by Lubert
Tue Jan 12, 2021 3:31 pm
Forum: Building Installers
Topic: Database lost on upgrade
Replies: 7
Views: 21646
 
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Re: Database lost on upgrade

Hello Eusebiu,

The solution you described helped. We also discoverd another way to keep the existing database:

We just kept the old version (Upgrades->Customize Advaned Installer upgrade rules->Upgrade Action=Detect only, placing results in property) :-)

Thanks and BR
Lubert
by Lubert
Thu Jan 07, 2021 5:01 pm
Forum: Building Installers
Topic: Database lost on upgrade
Replies: 7
Views: 21646
 
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Re: Database lost on upgrade

I know but our first version had that checkbox checked. If we now install an upgrade - the old version
will removed and so that sql-script will be executed and the database is lost...
by Lubert
Thu Jan 07, 2021 8:32 am
Forum: Building Installers
Topic: Database lost on upgrade
Replies: 7
Views: 21646
 
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Re: Database lost on upgrade

The database is being removed by a SQL script - executed on uninstall...
by Lubert
Mon Jan 04, 2021 9:50 am
Forum: Building Installers
Topic: Database lost on upgrade
Replies: 7
Views: 21646
 
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Database lost on upgrade

We have created an installer for an application that uses a database.

The installer creates some tables on installation and removes them on deinstallation...
(simple sql-scripts executed on install/uninstall)

Now we want to create an upgrade for some installations of our application. Unfortunately ...

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