I have an installer that was originally created with AI 7.5.2 around 2012. I'm currently running AI 12.7.2. The installer has been upgraded over the course of 5 or 6 years and has worked well.
I have a user who is getting the following message:
“XXXX cannot be installed on systems without ...
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- Wed Dec 19, 2018 10:06 pm
- Forum: Common Problems
- Topic: Cannot find and remove a launch condition
- Replies: 1
- Views: 6942
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- Fri Feb 12, 2016 6:56 pm
- Forum: Common Problems
- Topic: AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
- Replies: 6
- Views: 17907
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Re: AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
Would it help if I emailed you a copy of the .aip before and after the save?
- Fri Feb 12, 2016 5:20 pm
- Forum: Common Problems
- Topic: AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
- Replies: 6
- Views: 17907
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Re: AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
Everything in the build is on the C: drive of my local machine. The only thing I changed was AI. I went back to using 11.1 (on a different machine) which works fine. With 12.7.1, if I load the project and build it, the resulting assembly has the dev machine path hard coded. If I save the project ...
- Thu Feb 11, 2016 11:20 pm
- Forum: Common Problems
- Topic: AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
- Replies: 6
- Views: 17907
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AI 12.7.1 - Codebase Values suddenly hard coded to my dev machine path
A few days ago I upgraded to Advanced Installer 12.7 from Advanced Installer 11.8.
I rebuilt all of my AI projects by loading, building and then saving each of my .aip files.
A test user complained that the installer was no longer working properly. Upon further investigation I discovered that the ...
I rebuilt all of my AI projects by loading, building and then saving each of my .aip files.
A test user complained that the installer was no longer working properly. Upon further investigation I discovered that the ...
- Wed Feb 10, 2016 11:37 am
- Forum: Common Problems
- Topic: Digital signature problem: Error 1330 / 266 on disk1.cab
- Replies: 3
- Views: 19150
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Re: Digital signature problem: Error 1330 / 266 on disk1.cab
I updated to AI 12.7 and installed the Win 8.1 SDK to get the latest signtool and it seems to have worked.
- Fri Feb 05, 2016 3:08 pm
- Forum: Common Problems
- Topic: Digital signature problem: Error 1330 / 266 on disk1.cab
- Replies: 3
- Views: 19150
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Digital signature problem: Error 1330 / 266 on disk1.cab
A user of mine is having a problem installing my software.
He gets the following error when he tries to install:
Product: MyProgram -- Error 1330: Cabinet file c:\users\username\AppData\Roaming\MyCompany\MyProgram\install\disk1.cab has an invalid digital signature. Error 266 was returned by ...
He gets the following error when he tries to install:
Product: MyProgram -- Error 1330: Cabinet file c:\users\username\AppData\Roaming\MyCompany\MyProgram\install\disk1.cab has an invalid digital signature. Error 266 was returned by ...
- Sat Aug 18, 2012 5:38 pm
- Forum: Common Problems
- Topic: Office 2013 support in Launch Conditions
- Replies: 1
- Views: 7481
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Office 2013 support in Launch Conditions
The "Installed Office Application" check box on the Launch Conditions -> Software page allows me to specify a minimum version of Excel 2010 but the condition fails on a machine with Office/Excel 2013 (aka Office 15) installed. I have only been able to see this on a machine running the x64 version of ...
- Tue May 08, 2012 8:31 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
I believe I have discovered what it going on. I asked about this weird behaviour in the Excel developers forum over at MSDN and was told that Office 2010 can be downloaded as a try and then buy package from the MS website. Users are encouraged to use the new MS Click To Run (CTR) technology that ...
- Thu May 03, 2012 1:50 am
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
Thanks. I have sent the user a fresh build using the latest version of AI. Fingers crossed.
- Tue May 01, 2012 8:57 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
The user has indicated to me that he was trying to install the x86 / 32-bit version of our software and so the original question remains: Why is the launch condition (Min Excel version = 2003) failing to detect that the user has Office 14 (Excel 2010) installed?
Thanks.
Thanks.
- Tue May 01, 2012 8:11 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
I'm starting to think that they may have tried to install the 64-bit version of our software on a machine with 32-bit Office. I have sent the user a message asking them to confirm this given that his registry looks pretty straightforward. I'll wait to hear back from the user so I don't need a ...
- Tue May 01, 2012 3:39 am
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
I have sent the user a diagnostic program to dump the contents of the various registry sections relating to Excel. I'll report back here when I get the results. Hopefully it will lead to a clue as to why the built-in launch condition isn't picking up on the fact that Excel 2010 is installed on the ...
- Mon Apr 30, 2012 9:42 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Re: Launch condition failing: Excel Min Ver 2003-User has 20
Shouldn't Excel 11 be located in HKLM\SOFTWARE\Wow6432Node\Microsoft\Office\11.0\Excel\InstallRoot\Path on a Winx64 machine?
Also, if the user has Excel 2010, then wouldn't the only sub-key underneath Microsoft\Office\11.0 be "common"?
On my machine running Winx64 and Excel 2010 x64, HKLM ...
Also, if the user has Excel 2010, then wouldn't the only sub-key underneath Microsoft\Office\11.0 be "common"?
On my machine running Winx64 and Excel 2010 x64, HKLM ...
- Mon Apr 30, 2012 9:28 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
- Jump to post
Re: Launch condition failing: Excel Min Ver 2003-User has 20
Will do. Thanks.
- Thu Apr 26, 2012 10:14 pm
- Forum: Common Problems
- Topic: Launch condition failing: Excel Min Ver 2003-User has 2010
- Replies: 9
- Views: 46257
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Launch condition failing: Excel Min Ver 2003-User has 2010
I'm currently using AI 9.0.1
My x86 installer is using a launch condition that appears to be failing on one of my user's machines.
The launch condition is "Installed Office Application -> Microsoft Excel, Minimum Version 2003"
When the user launches the installer bootstrapper they receive the ...
My x86 installer is using a launch condition that appears to be failing on one of my user's machines.
The launch condition is "Installed Office Application -> Microsoft Excel, Minimum Version 2003"
When the user launches the installer bootstrapper they receive the ...