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by invalidptr
Mon Sep 02, 2013 6:08 am
Forum: Common Problems
Topic: Don't overwrite registry
Replies: 8
Views: 13837
 
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Re: Don't overwrite registry

mihai.petcu wrote:* add the search name as the component's condition
Note to future self: This is the all-caps name next to magnifying glass and should be used like PRINTERCONFIG = "" in the condition.
by invalidptr
Fri Aug 30, 2013 6:26 pm
Forum: Common Problems
Topic: Don't overwrite registry
Replies: 8
Views: 13837
 
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Re: Don't overwrite registry

add a dummy file as a key resource for the related registry component.
Could you explain this further please. Are we talking about a file in my setup? Or a windows file?
by invalidptr
Fri Aug 30, 2013 5:15 am
Forum: Common Problems
Topic: Don't overwrite registry
Replies: 8
Views: 13837
 
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Re: Don't overwrite registry

I got bit by this tonight. Amazed that "Never Overwrite" and "Permanent" don't allow the case of "Doesn't Exist". "Never Overwrite" should be re-written "Never Write or Overwrite" since that is more accurate. The error I was getting is "Could not open key: UNKNOWN32\Software\Your Co\Your App. Verify ...
by invalidptr
Tue Jun 11, 2013 1:36 am
Forum: Common Problems
Topic: Unable to Update on POSReady 2009 After Install
Replies: 1
Views: 4299
 
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Unable to Update on POSReady 2009 After Install

1) Some portion of our customers are running POSReady 2009 . This is basically Windows XP SP3.

2) As a general rule, we cannot reboot these systems. Nor is our software (or updates) allowed to reboot the system.

3) We strive to make our system zero configuration and zero touch. A tech should be ...
by invalidptr
Thu May 09, 2013 6:41 pm
Forum: Common Problems
Topic: msdia80.dll and C++ 2005 SP1 Redistributable
Replies: 5
Views: 8539
 
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Re: msdia80.dll and C++ 2005 SP1 Redistributable

The plot thickens... part of the problem was my fault. I was doing my testing in Feature-based and not Pre-installed. I was expecting it in the first dialog but it was happening later.

I have also abandoned my approach and focused on your default approach. My test was as follows:

1) Run my setup ...
by invalidptr
Wed May 08, 2013 8:05 pm
Forum: Common Problems
Topic: msdia80.dll and C++ 2005 SP1 Redistributable
Replies: 5
Views: 8539
 
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Re: msdia80.dll and C++ 2005 SP1 Redistributable

For some reason I was thinking Required Version was in reference to the file I expected to find on the users hard disk, not in relation to the file I wanted to install. Thanks.

And yes, I was wondering if this File Version test took into account the 4th octal. Which you said yes. "8.0.50727.762 ...
by invalidptr
Mon May 06, 2013 9:57 pm
Forum: Common Problems
Topic: msdia80.dll and C++ 2005 SP1 Redistributable
Replies: 5
Views: 8539
 
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msdia80.dll and C++ 2005 SP1 Redistributable

POS Ready 2009 (XP SP3) ships with a corrupt install of "Visual C++ 2005 SP1 Redistributable".

File: C:\Program Files\Common Files\Microsoft Shared\VC\msdia80.dll

Incorrect version: v. 8.0.50727.762
Correct version: v. 8.0.50727.4053

More details on the contents for the SP

In AI 10.0, I was ...
by invalidptr
Sat Mar 09, 2013 2:33 am
Forum: Common Problems
Topic: Windows Services and Extraction Location
Replies: 1
Views: 3607
 
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Windows Services and Extraction Location

We use AI to install a Windows Service. We ran into issue with Windows 7 64-bit. I presume Microsoft locks down the OS as it matures and thereby makes it harder to get things to work.

When the product gets initially installed, it happens in a user account (typically the administrator account). At ...
by invalidptr
Wed Mar 06, 2013 2:42 am
Forum: Common Problems
Topic: Update.exe is Hanging Rarely
Replies: 4
Views: 6957
 
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Re: Update.exe is Hanging Rarely

So this remains problematic for us when running as a service under Win7 64-bit.

[TempFolder]\[|ProductName] [|ProductVersion]\install is resulting in: c:\windows\temp\install (without any of the parameters).

We didn't see this until now because it requires an Install 1.0 -> Update to 1.1 and then ...
by invalidptr
Wed Feb 27, 2013 3:05 am
Forum: Common Problems
Topic: Files Not Getting Copied to Correct Location(s)
Replies: 1
Views: 3302
 
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Files Not Getting Copied to Correct Location(s)

In Install Parameters -> Properties I've got ADDINS_DIR = c:\program files\
During the course of setup the user specifies: PROGRAM_DIR = c:\program files\MyApp
After the user specifies the program directory I append the following: ADDINS_DIR = c:\program files\MyApp\AddIns
- This happens during the ...
by invalidptr
Fri Feb 01, 2013 2:29 am
Forum: Common Problems
Topic: Setting Install State for New Feature when Updating OldSetup
Replies: 1
Views: 3547
 
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Setting Install State for New Feature when Updating OldSetup

- Product 1.0 is in the field.
- Product 1.1 setup has the user select Value A or Value B which affects setup by setting in the following way:

If Session.Property("VALUE") = "A" then
Session.FeatureRequestState("FeatureX") = msiInstallStateAbsent
Session.FeatureRequestState("FeatureY ...
by invalidptr
Sun Jan 27, 2013 3:00 am
Forum: Common Problems
Topic: Update.exe is Hanging Rarely
Replies: 4
Views: 6957
 
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Re: Update.exe is Hanging Rarely

Note to future self:

* Add "/qn" to MSI Command line for the update build in bootstrapper. This will make it launch quiet with no UI.

* Change Extract Location in bootstrapper from "[AppDataFolder][|Manufacturer]\[|ProductName] [|ProductVersion]\install" to " [TempFolder]\[|ProductName ...
by invalidptr
Fri Jan 18, 2013 10:18 pm
Forum: Common Problems
Topic: Msiexec With a Friendly Name
Replies: 3
Views: 6269
 
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Re: Msiexec With a Friendly Name

Thanks. You answered the question in "you can only use a valid {GUID} or the path of the product." We thought there was maybe a way to uninstall the product at the command line with a generic and consistent name (vs. the every changing product GUID).
by invalidptr
Fri Jan 18, 2013 3:18 am
Forum: Common Problems
Topic: Msiexec With a Friendly Name
Replies: 3
Views: 6269
 
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Msiexec With a Friendly Name

I have a request from my QA team to be able to uninstall the product from the command line using Msiexec in an easy and consistent manner (IOW, without a constant changing product code). I looked here and here .

Long story short, this works:
msiexec /x {GUID}
To eliminate all the other thrash, I ...
by invalidptr
Tue Jan 15, 2013 3:15 am
Forum: Common Problems
Topic: Update.exe is Hanging Rarely
Replies: 4
Views: 6957
 
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Update.exe is Hanging Rarely

Update.exe works most of the time. But there are occasions when it does not in the field and it has taken us a long time to capture it in the lab. I have a VM exhibiting this problem now in our lab.

Update.exe is launched by our Windows Service when it is notified by our cloud to do so. Eg ...

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