Search found 23 matches

by aldenlong
Tue Sep 06, 2016 1:52 pm
Forum: Common Problems
Topic: Install failure on only one of three identical computers
Replies: 2
Views: 1512

Re: Install failure on only one of three identical computers

Sorry about that, I thought I had successfully uploaded the files. However, I have just recently learned that the failure occurred due to an error return from our customized software addition, so the problem is ours, not Advanced Installer's. Thank you for your prompt response, but you may close thi...
by aldenlong
Thu Sep 01, 2016 9:37 pm
Forum: Common Problems
Topic: Install failure on only one of three identical computers
Replies: 2
Views: 1512

Install failure on only one of three identical computers

A recent build of our software is failing to install on one of three computers, allf which are identical, as far as we know. All three computers have the same Win7X86 operating system and the same type of motherboard. The error returned at the end of the log file is 1603 which seems to be a bit myst...
by aldenlong
Wed Aug 28, 2013 4:23 pm
Forum: Common Problems
Topic: Install attempt brings up Windows installer dialogue
Replies: 3
Views: 1893

Re: Install attempt brings up Windows installer dialogue

Doh! I even have a specific note about this in the procedural document I am writing. Didn't connect. Thanks!!!
by aldenlong
Wed Aug 28, 2013 3:37 pm
Forum: Common Problems
Topic: Install attempt brings up Windows installer dialogue
Replies: 3
Views: 1893

Install attempt brings up Windows installer dialogue

I am attempting an installation without full administrator rights. I don't know if that is relevant or not, but the behavior is odd. None of the installer dialogues appear, and no log file is generated. Instead, a message box listing windows installer command line options appears [attached]. I have ...
by aldenlong
Wed May 22, 2013 8:49 pm
Forum: Common Problems
Topic: Updating a prerequisite installation
Replies: 3
Views: 2179

Re: Updating a prerequisite installation

I considered a recipe entry as a marker that indicates whether or not the software is resident on the machine, but the issue is that existing installations will not have that registry entry, so they will not identify as needing an upgrade. It seems the only way I can accomplish this is to write my o...
by aldenlong
Tue May 21, 2013 5:07 pm
Forum: Common Problems
Topic: Updating a prerequisite installation
Replies: 3
Views: 2179

Updating a prerequisite installation

Sorry if you have already covered this, but the forum search will not permit "update" "prerequite" "conditional" or any of the words that might link to this topic. I need to install a custom software package as a prerequisite, but only on the conditions that (1) the target computer already has a ver...
by aldenlong
Thu Mar 14, 2013 1:52 pm
Forum: Common Problems
Topic: Faling build
Replies: 2
Views: 1210

Re: Faling build

A hard reboot seems to have fixed the problem. Sorry for the panic.
by aldenlong
Thu Mar 14, 2013 1:43 pm
Forum: Common Problems
Topic: Faling build
Replies: 2
Views: 1210

Re: Faling build

Enabled reply notification.
by aldenlong
Thu Mar 14, 2013 1:42 pm
Forum: Common Problems
Topic: Faling build
Replies: 2
Views: 1210

Faling build

I just build my project yesterday when I left. This morning I found an error, and tried to rebuild -- but it is failing with an error I do not understand. Screen shot attached. Please help! I have a deadline!
by aldenlong
Tue Feb 19, 2013 3:15 pm
Forum: Common Problems
Topic: Global Desktop Shortcut when installing for a single user
Replies: 12
Views: 8548

Re: Global Desktop Shortcut when installing for a single use

Aha, you nailed it! I had the wrong setting despite having noted the correct setting in my procedural document.
by aldenlong
Fri Feb 15, 2013 7:31 pm
Forum: Common Problems
Topic: Global Desktop Shortcut when installing for a single user
Replies: 12
Views: 8548

Re: Global Desktop Shortcut when installing for a single use

The issue has recurred with my latest build. I do not know what has changed, certainly nothing intentional that is related to my program shortcuts. In the verbose log it clearly shows the desktop icon being created on the public desktop, not the for the current user as the other icon in the start me...
by aldenlong
Tue Jan 29, 2013 10:04 pm
Forum: Common Problems
Topic: Default folder during custom action execution
Replies: 1
Views: 941

Default folder during custom action execution

I had an installation failure on one computer, that was not repeatible on another. I have a custom action executable file that is executed before files are copied to the target computer. Part of what this executable needs to do is to create a temporary file, and that attempt resulted in a system err...
by aldenlong
Thu Jan 17, 2013 5:11 pm
Forum: Common Problems
Topic: Global Desktop Shortcut when installing for a single user
Replies: 12
Views: 8548

Re: Global Desktop Shortcut when installing for a single use

I was reproducing the error reliably before, but now it seems that I cannot. Whatever has changed, I do not know. The verbose log is attached if it is of any use to you, but the issue seems to have gone away.
by aldenlong
Thu Jan 17, 2013 5:04 pm
Forum: Common Problems
Topic: Crash when downloading .NET 4.0 prerequisite
Replies: 5
Views: 2675

Re: Crash when downloading .NET 4.0 prerequisite

Windows installer version: Windows ® Installer. V 4.5.6001.22159 So far we only have Advanced Installer on my XP machine, and all the other developers have Windows 7, so I will not be able to make an exact replication of the error on a "clean" machine, unless it shows up on a Windows 7 machine when ...
by aldenlong
Thu Jan 10, 2013 2:48 pm
Forum: Common Problems
Topic: Global Desktop Shortcut when installing for a single user
Replies: 12
Views: 8548

Re: Global Desktop Shortcut when installing for a single use

I am getting identical behavior with regards to the desktop shortcut. I create my project to install per user, but the desktop icon is placed in the public desktop rather than that for the current user. My operating system is XP sp3. Project file attached.